Community Discussions

What's a good way to build a client portal?

I manage events with exhibitors and speakers. We've generally managed the information we need from them, and that which they need from us, with a stream of emails in the year leading up to the even...

How do you prioritize projects?

Hi all! I've set up spaces such as Personal, Family, Business, Career. I've added my projects (lists) to spaces. Some of the lists are grouped in folders. Now, since I am the only one to work on ...

Good donor relationship manager / CRM for a nonprofit?

I volunteer with a small nonprofit and we're at the point where we could use a CRM. We don't have much budget at all for tech tools right now but could start setting aside some. Since everybody is ...

What will be the breakout software category in 2021?

2020 saw an explosion in the use of video chat tools—and the ecosystem of add-on software to make video calls better and other tools to aid remote work. It also saw notes apps be an increasingly po...

What’s missing from team chat apps?

It’s been 7 years since Slack changed how teams chat—and now that it (along with Microsoft Teams, Google Chat, Discord, and more) has made team chat ubiquitous, chat feels the same almost everywher...

Do you have a strategy to combine all your notes from every app?

I tend to find I write notes in a variety of apps—handwritten notes on paper or in Apple Notes on the iPad, quick typed notes in iA Writer or Tot, research in Roam Research, detailed notes to save ...

Do you clean up your email subscriber lists?

Curious if you use open and click stats to clean up your newsletter subscriber lists, especially to keep email costs down? Or do you just keep everyone subscribed, hoping they’ll eventually decide ...

How much should my product cost?

Hi Capiche Community, We are validating an async video discussion tool in different markets. We have partners from very different geographical regions and industry verticals and their usage of our...

Managing Marketing Promotions

What tools have you found useful to manage marketing promotions? Airtable? Something that tracks both the creative process (images and/or copy) and is easy to export data. We've been using Basecam...

A quick look at P2, the new remote collaboration tool from WordPress parent Automattic.

With 1,200+ team members across 77 countries, The parent company behind WordPress and WooCommerce, Automattic, is one of the larger fully remote companies. And they're back this week with a new ta...

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What are good alternatives to TinyMCE?

We have TinyMCE built into our SaaS service but since they were acquired a few years ago they've begun to demand much higher license fees and threatening to withhold product support. We are lookin...

Has anyone switched off of Slack?

Saw the below tweet. We're not experiencing those issues specifically, but after many years of defaulting to Slack I'm super curious if there's any other product that folks are starting to use inst...

A question on many's mind: Any insight out there as to when the Notion API is actually coming?

Hi, I, like I am guessing 100's here in Capiche, cannot get past a day without envisioning all the ways I will be using the Notion API when it finally comes out. There seems very little info of an...

Any insights about the forthcoming Flow X?

Looks like a contender against Slack — curiously designed by the same folks who designed the first version of Slack! https://www.getflow.com/flow-x

How do you approach documentation?

It's something you value? Do you think it's absolutely unnecessary? How do you manage share of knowledge about the code base between teams and mainly for people entering an existent project? Do you...

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Any chance basecamp will ever (I know, ever is a long time) have a family or individual plan [not the current free version]

Really interested in having my spouse and I run basecamp, but while $99/yr is def worth it for a business, the story is different for a family or individual person. Love Hey, keep up the great wo...

Are you considering letting Hey filter email seders who dynamically generate a unique from address for each message?

For example, helpscout generated email addresses that come from a dynamically-generated email address. Currently you'd have to individually screen in each of them.

How do you think about succession planning at Basecamp?

With policies like “until the end of the internet” and now an email product — how do you think about succession planning? Related, is launch (or even product) success tightly coupled to yours and D...

What has the Covid-19 remote work experience taught us?

What are employers experiencing? What are the long-term ramifications for employees and employers from this unplanned learning experience?

Would you every consider letting people use Hey with their own private IMAP server?

It's not that we don't trust you with our data . . . more that we don't trust anyone with our data.

What was the decision process and considerations that lead you to tackle email as a problem?

I have always admired your focus as a company. So I would love to learn more about the decision process that lead you to build hey.com. Was it incidental - ie. you felt the pain of email so strong...

What is the story behind the inception of Hey?

Curious to know how it all started... was there some inflection point that made the Basecamp team decide to build a new email product?

What is the story behind the inception of Hey?

Curious to know how it all started... was there some inflection point that made the Basecamp team decide to build a new email product?

What is the level of priority for bringing custom domain support to HEY?

Will custom domains be included in the existing price or a new price point? Will there be a way to convert an existing account to use a custom domain?

Could contact sync come to Hey?

I've put in a LOT of time curating my contacts on macOS and iOS and it's really a non-started to consider starting from scratch again for all my contacts in the Hey interface.

Will Hey truly never allow any import of old emails?

This is a significant barrier to switching if you're coming from another paid service as the only options are "keep paying the other service also" or go with only a locally stored backup, which rea...

Thinking of adding Gmail/other email historical import functionality?

As seen in thread on Capiche here: https://capiche.com/q/first-look-at-hey-that-new-email-thing#a6297 (and throughout Twitter and elsewhere), seems that a lot of folks are interested in having a hi...

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Debate: Hey versus Superhuman

I've been using Superhuman for almost a year now, and I've been pretty happy with it. The shortcuts really do make it super easy for me to process the crap that lands in my inbox daily. OTOH, I l...

Are you planning to support offline mode on Hey?

Is an advanced offline version of the platform/application part of the upcoming roadmap?

Do you see Basecamp as a competitor to Slack and MSFT Teams?

Basecamp utilizes e-mail as a consistent notification level for users. Do you think email will be less and less a part of the platform?

Any suggestions for a free tool that can be used to share non-design deliverables with one-time clients?

Our team recently completed a project for a client and has begun aggregating the deliverables to present to them. Until now, we've either thrown these assets (a combination of links, text, images, ...

The Hey email onboarding process.

Got my Hey invite today, and thought I'd document the signup process in a Tweetstorm: https://twitter.com/maguay/status/1273821178998566912 https://twitter.com/maguay/status/1273821443319455744 ht...

What are alternatives for Wunderlist?

I’ve been looking for alternatives for Wunderlist since it went away. To be honest, I tried To Do for a month and it’s just not my thing. After using Wunderlist for three years, it’s a huge disappo...

Are you planning to try Hey.com?

The Basecamp team launched Hey today to much fanfare. I made a couple initial contributions to the Hey product wiki. What does everyone think of the features they focused on? Are you going to tr...

What software do you wish existed?

What software are you looking for that you've never been able to find, and wish there was something for that exact use case? Maybe there's something that almost fits your needs but not quite. Or m...

The one wiki to rule them all?

The company I work for is quickly expanding and we're realising the need to house frequently used information on a single platform. This would ideally house the company's handbook to assist onboard...

Debate: Jira vs. Asana

Jira is a classic. It's been around nearly 20 years, pretty much anyone who works in software has used it at one point or another, and it continues to have an incredibly loyal userbase. For it's ol...

What software has the best export tools?

Traditional desktop software typically saved your work in files that you could save forever and often open in other applications. SaaS and web apps tend to make it harder to take your data with you...

What tools to build for customer engagement?

Our company is building a Basecamp for facility maintenance workforce. Wondering what tools to build once app is deployed.

Is there a free Basecamp plan?

Would love to use Basecamp, but $99/month for unlimited projects and users is rather expensive for our small team (it works out better for larger teams with more users—which hopefully will be us so...

If you're still using Basecamp Classic, what features is the new Basecamp missing?

Our team is looking at moving our projects from Todoist to the new Basecamp, though after noticing some other teams who have continued using the original Basecamp, I was wondering if there is any r...

Has your team replaced Slack with Basecamp's chat?

Thinking it'd be a bit restrictive to only have project-focused chat, but it would be nice to simplify our billing and only have one app for project management and Slack, so wondering if other team...

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