Pros and Cons

What one thing do you like most about Basecamp?

We own an agency and it just gives us an incredible way of including our clients and collaborators in the project management process. You not only have all files, tasks, and progress-reports together, you also have an asynchronous chat and thought-through notification-setting options.

We tried it all, but if you have clients that need to follow your progress and you want to collaborate with other freelancers at the same time, Basecamp is unmatched.

The way projects and tasks are organized. It's really oriented at feedback and team management.

There're numerous things I enjoy about Basecamp, but one thing that stands out for me is their unusual and incredible $99/month flat rate pricing. I couldn't quite believe it when I saw the pricing page. Unlike almost every other SAAS tool, Basecamp doesn't charge per seat.

The issue with per-seat pricing is that it penalizes you for wanting to give visibility to more members of your team, and it almost always results in situations where you need to make the political decision about who to give access to.

For a flat $99/month, you can invite an unlimited number of team members to Basecamp. As someone who is drowning in so many expensive subscriptions, I appreciate this so much. If we ever had to cut back our expenses, Basecamp would be one of the last we'd cut because the pricing is so favourable.

It doesn't constantly ping me like Slack does, but does the same 'job'.

Real solid attempt to make everything a coherent tool

fixed pricing, no charge per seat

The best communication paltform for fully distributed team. Period.

What one thing do you like least about Basecamp?

The Mac app is really just a web-app. It's quite slow and not really usable when you are offline. That's a major issue for us, but for the above reason we still stick with Basecamp.

It's a bit slow and I hate the fact that you cant switch easily between different BC accounts. It would be amazing if it had something like Slack for switching workspaces.

The search isn't great.

Basecamp's invitation system is pretty frustrating, to be honest. In fact, it seems to be optimized a lot for adding people one by one, by hand.

Yes, you can share an invite link, but this only adds them to a specific project, and not to the actual account? Also, everyone who gets added to a project immediately gets added to the automatic recurring check-ins, which means you need to remember to manually go and remove them from receiving the check-in notifications.

What I'd love is the ability to bulk add people by uploading a CSV, and make bulk edit decisions about which projects to add them to, and whether they should be added to the automatic check-ins.

less intuitive than asana

Somethimes the image loading time was so slow, that it literally break my deals with one potential client.