Community Discussions
I'm deciding on a universal inbox (including whatsapp, bots and ai) and helpdesk platform. Would like to have a all in one solution, but never worked with cs before. What questions are important? W...
I'm helping a small team that has successfully pivoted from in-person to Zoom programs. Now, they want to get more efficient! They host 100+ programs on Zoom each month. Here's their current proce...
I love this layout!
Is there any Web-based SaaS product you use for your day job or personal work, at least 4 hours per day? Is it forced (you're mandated to) or value-based (it's crucial for the problems that you're...
Google Analytics is great for seeing everything that happens on your site—though it’s hard to tie it into your user events and build a full picture of people’s interactions in your site and app. A...
Do you send your marketing emails and newsletters as a plain text email that looks like a standard Gmail email, or do you send HTML formatted emails that look more customized with your company’s br...
As a start-up we want to keep out tech stack simple and avoid introducing too many tools today. But we also want to make sure we choose apps that can scale with us. We are a product-let SaaS app f...
Curious if you use open and click stats to clean up your newsletter subscriber lists, especially to keep email costs down? Or do you just keep everyone subscribed, hoping they’ll eventually decide ...
We are a small bootstrapped SaaS company (https://www.kaapi.team/) and we want to setup automatic emails to new users based on a few criteria e.g. To -- > New admins, signup confirmation emai...
I'd love to know what tools you use to start your campaigns. How do you get ideas? How do you get inspiration? How do you collect those ideas and work as a team to move it forward into an executed ...
We currently use Intercom for 1) customer support (chat and email), 2) drip email marketing, and 3) customer knowledge base. But the nature of our business and Intercom's business model has quickly...
Did you hit a point where it made sense to get a single CRM/database of record? Especially curious to hear from those of you with large user-bases or no sales team.
I'm wanting to include buttons for a poll or survey in an email, and would like to automatically record and submit the response the user chose when they click a button. How can I do this in Google ...
Inspired by this tweet: https://twitter.com/gerstenzang/status/1222187909417181184
I've used Customer.io fairly extensively and really like it, but we want to try out a chat widget, and ideally want it to work seamlessly with our existing engagement emails. Is Intercom's email pr...
https://twitter.com/thekitze/status/1201427106795786245
Do you use a tool that does everything from newsletters to drip emails, or do you rely on a newsletter app? What's your favorite?
We need something to send both drip and newsletter emails, and Customer.io seems to fit our needs, but is a bit pricy for our company at this stage.