October 24, 2020

Essays

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Jan 6, 2020
awwstn's avatar

Last week there was a trend on Twitter where people offer one prediction/hot take for each Like their tweet gets. Since we come across so many interesting nuggets on SaaS pricing, I decided to try it out:

https://twitter.com/awwstn/status/1213215748979445761

The response blew me away -- according…

Dec 13, 2019
maguay's avatar

This is the best thing you could buy, promises the internet, the holy grail, the be all end all, everything you’ve ever wanted. This product does everything at once—or maybe it only does one thing, but it does that task better than anything ever did it before.

You don’t have time or budget to try…

Nov 26, 2019
maguay's avatar

When your car has an odd noise at a specific speed in inclement weather, it’s frustrating yet forgettable. When the car won’t start in the morning, though—or, perhaps worse, when it randomly won’t start even after repairs for seemingly no reason—it’s maddening. Something that used to work doesn’t…

Nov 21, 2019
maguay's avatar

Grab coffee at the same café every week, and you’ll rarely think about the order or price. Switch up your routine, though, and you’ll stumble over the order and fumble for additional change. Travel to a new country for a cognitive overload not only in language, sights, and smells, but also in the…

Nov 13, 2019
maguay's avatar

A cardboard sign and chartered plane doesn’t make an airlines, nor a video and signup form an app. But neither does a full-fledged airlines—complete with check-in counters, planes, pilots, and safety videos—guarantee success, nor the most polished app in the App Store.

“Ideas are worth nothing…

Nov 5, 2019
maguay's avatar

When Google launched their online office suite with Docs and Sheets in 2006, feature parity with Microsoft Office wasn't the focus. Neither was a price tag of free, or cross-platform support by virtue of being a web app. Instead, Google focused on the pain of emailing documents back and forth to…

Oct 30, 2019
maguay's avatar

Software’s not all that expensive when you buy one app for one person. It saves time and makes you money, and all’s well.

Then your team grows, and by the time you pay for G Suite, Slack, GitHub, and all your other work tools, software’s not such an innocent expense anymore. Pay $75 per person for…

Oct 24, 2019
maguay's avatar

Slack took over modern office communications partly because it's free to start. Any team can sign up for Slack and use all of its core features for free. That's how it slowly got adopted in companies from the bottom up, as smaller teams joined Slack, then got their wider division to start using it…

Oct 16, 2019
maguay's avatar

It starts with a shiny new app in beta, free while you try it out. It sticks, and its paid plans make sense. You happily upgrade and bring your team onboard.

Then one day you get an email about amazing new features and their associated rise in price, or add another team member and notice the price…