Add an image for Help Scout.
We used to use Zendesk, so I'm somewhat familiar, but wondering if anything cool has been launched in this space recently. Table stakes would be ability to assign tickets, add status, and have back...
Is there any Web-based SaaS product you use for your day job or personal work, at least 4 hours per day? Is it forced (you're mandated to) or value-based (it's crucial for the problems that you're...
My company is looking to switch platforms for our customer-facing documentation of our SDK. We currently use a mix of Confluence and isolated PDF's, but we are looking for something a little more p...
Listen to an audio take on this story on Capiche's SaaS Radio Hour.
“Software is dead,” declared Salesforce’s original marketing at the turn of the century. It was “the end of software,” software as we knew it anyhow, as the hopes and dreams of a generation went up in dot com bubble smoke. Maybe…
300,000 people are on Superhuman’s waitlist, while 95,000 requested a Hey invite before it launched—both in pursuit of a more productive email experience. Enough people paid Roam Research from $15/month to $500 for 5 years that they hit $1 million in ARR only 6 weeks after launching paid plans.
…
