Often the greatest productivity benefits come from changes in how you work more than the tools themselves. In a recent discussion about the best to-do list apps, the most popular option was pairing...

After a couple weeks of hints and early posts from the Basecamp team, Hey just got a new option to start a blog via email. It’s as simple as it sounds. If you have a Hey email account, open Hey ...

Most new software adds a slight new twist to the way you already work—perhaps it helps you send email faster or add notes automatically, but generally works in the same way as other tools in the ca...

If you're using Hey, have you tried out the new Hey for Work yet? Would you consider switching your company's email service for Hey's features? After discussing the new business plans for Hey on Sa...

With more Substacks and newsletters out there, my friend and I realized that we're subscribed to a ton of them that we were excited to learn from, but somehow most ended up just sitting in our inbo...

Everyone has an email newsletter these days, it seems—and they're often great. Some of today's best writing comes in subscription email newsletters. But then, that means your best reading lives al...

It's something you value? Do you think it's absolutely unnecessary? How do you manage share of knowledge about the code base between teams and mainly for people entering an existent project? Do you...

Really interested in having my spouse and I run basecamp, but while $99/yr is def worth it for a business, the story is different for a family or individual person. Love Hey, keep up the great wo...

*Not that you all aren't busy enough 😂

For example, helpscout generated email addresses that come from a dynamically-generated email address. Currently you'd have to individually screen in each of them.

With policies like “until the end of the internet” and now an email product — how do you think about succession planning? Related, is launch (or even product) success tightly coupled to yours and D...

What are employers experiencing? What are the long-term ramifications for employees and employers from this unplanned learning experience?

It's not that we don't trust you with our data . . . more that we don't trust anyone with our data.

Seriously. This is comically huge.

I have always admired your focus as a company. So I would love to learn more about the decision process that lead you to build hey.com. Was it incidental - ie. you felt the pain of email so strong...

Curious to know how it all started... was there some inflection point that made the Basecamp team decide to build a new email product?

Will custom domains be included in the existing price or a new price point? Will there be a way to convert an existing account to use a custom domain?

I've put in a LOT of time curating my contacts on macOS and iOS and it's really a non-started to consider starting from scratch again for all my contacts in the Hey interface.

This is a significant barrier to switching if you're coming from another paid service as the only options are "keep paying the other service also" or go with only a locally stored backup, which rea...

As seen in thread on Capiche here: https://capiche.com/q/first-look-at-hey-that-new-email-thing#a6297 (and throughout Twitter and elsewhere), seems that a lot of folks are interested in having a hi...

Was there any consideration of switching to Markdown instead?

Or do Basecamp's document and check-in features replace the use-cases you saw for Backpack?

Is an advanced offline version of the platform/application part of the upcoming roadmap?

Basecamp utilizes e-mail as a consistent notification level for users. Do you think email will be less and less a part of the platform?

Better File Collab such as Google Suite & MSFT Office.

I've been lucky AF to get an invite to the 2-week trial of HEY, the email service that made a lot of noise (mainly due to their war on Apple Store but still). These are some of my first impressions...