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How do Salesforce AI tools compare to other stand alone products?

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ajay's avatar
2 months ago

In short, it's a decent option if you're trying to keep things simple and on a single platform (Salesforce) as other business processes. However any AI/ML solution uses a particular algorithm and has different training methods, so depending on what you're looking to do it may suffice or you may need to use a more specialized toolset. AWS and GCP, for example allow a high degree of customization but you'll need people who know their way around.

I know this is pretty general but it's hard to be more specific without getting deeper into the specifics.

2 points
juando67's avatar
@juando67 (replying to @ajay )
a month ago

Thanks @ajay this is very helpful!

1 point
Charles's avatar
a month ago

Salesforce is a black box that will give you no flexibility. It is mostly a CRM AI solution

1 point
juando67's avatar
@juando67 (replying to @Charles )
a month ago

My boss said the same thing, thanks for corroborating that thought charles

1 point
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