Yup at my company we use google chat, and honestly it gets the things done. All basic things you want is there and pretty smooth and fast. You can create groups (private and public both). Send instant video invite on chat (pretty handy feature for remote teams). Plus chat has some integrations with apps like jira, zendesk etc to send notifications and groups (very similar to slack but on basic feature set) .
So I would say its pretty good and reliable chat/communication tool. I have used Slack as well and yes slack is super good in terms of feature but lets be real it decreases the productivity but with google chat you get basic features and no productivity loss of your team.
Our team uses Slack, so I’ve only used Google Chat for testing on a previous team, back when it was called Google Hangouts Team Chat. At that time it felt like a simpler Slack, and I remember thinking the best thing about it was that it was easy to use Hangouts—but our team had already switched to Zoom, so that wasn’t really a benefit.
So I just tried it out again, and ... the focus on threads is interesting. Every channel makes you either reply to an existing thread, or start a new one, presumably to keep things focused and organized. That reminds me more of Twist, the chat app from the Todoist team which is also focused on threads.
Otherwise, I think the core advantage of Google Chat would be similar to Microsoft Teams: Google Chat is deeply integrated with all things Google, so if you use Docs and Drive and Hangouts, it’d fit well (much as Teams fits into an Office 365-centric workplace well). Being able to select docs to share right from Google Chat’s chat UI would be nice to have in Slack—though then again, odds are I’d still just copy the document link and paste it manually as I do now in Slack.
The name is also confusing, since Google has had so many chat apps, and “Google Chat” sounds like a more consumer offering to me.
@imaginedesigner, are you using Google Chat yet?
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