My friend's 500GB hard drive just died... he connects it and it just clicks.
Wasn't sure if there are other more affordable or effective providers.
I used Data Recovery Services by CBL (https://cbldatarecovery.ca then http://cbltech.com) in 2008 and was happy with their service. It was a hard task: RAID disks
Just to follow-up — it appears that the issue may have been that he was connecting to an underpowered USB port! The drive mounted just fine when he connected it to his more recent laptop!
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Awesome, thanks Luc!