We believed Pitchbook would be useful in the development and execution of a robust fundraising strategy and process for our early stage startup (we'd already closed on a $750k convertible note).
The database itself is impressive. Easily the most robust and complete set of early stage investor data we discovered, and it seems about as accurate as could be expected (MUCH better than Crunchbase, but still lots of invalid data).
However, translating that robust data set into anything remotely useful for our purposes proved to be fruitless.
We were explicit from the outset about our intent, and the ISR clearly understood our objectives. They seemed to be intent on enabling our success, right up until we signed the contract, and from that point forward, the AE was downright combative.
At every touchpoint post-agreement, the AE interfered with our intended use of the product, attempted to extract more fees (at 50-100% increases to what we'd already paid), and we soon found ourselves resenting both the company and the money spent.
This answer is focused more on Pitchbook's value, but might help:
Pitchbook is quite expensive but still has valuable data and reports that we use frequently. The reason why it's not a definite yes is that you have alternative sources (Crunchbase primarily), that you can get funding data for a variety of companies. For early-stage deals, it's rarely accurate, but for growth-stage deals the funding details - investors, valuation, timing, etc. is helpful. I would say if you're a small fund with limited management fee and focused on early stage, it's tough to justify. If you're a larger fund and you are doing later stage deals where that intel is valuable I think it's worth it.
Looking for a better way to plan remote meetings across time zones, and keep up with events. What software is doing that best today?