Saw the below tweet. We're not experiencing those issues specifically, but after many years of defaulting to Slack I'm super curious if there's any other product that folks are starting to use instead.
We built an internal tool for our own communication and after talking with some of our customers, we decided to invite some of them in January.
On April 6, as an experiment, we decided to try and replace Slack with our tool entirely.
We haven't used Slack since; not once.
We're working on a new iteration of that tool. Our goal is to help people minimize interruptions while making sure nothing falls through the cracks.
We are currently still on Slack. I see the competition for Slack going two possible ways:
1- Discord. Discord is very popular with gaming folks and younger techies. The UI is almost identical to slack and the feature set is very similar. Free Discord offers more features than free Slack IMO. Making it an interesting contender. One major difference, the credentials are yours and allow access to multiple "servers" instead of the Slack Workspaces with each their own authentication. This is good, for an environment where keeping things open and collaborating with partners and outside people is key. I could see Academia, Science Research, and startups pivoting away from Slack to Discord.
2 - MS Team. Other areas, where secrecy, security, encryption, and related features are central, will never go for Slack OR Discord. These players are likely on neither platform right now, relying on emails and other tools. I'm thinking of Pharma, large corps, and finance/banking here. I could see these people opting for MS Team which is trying to develop a feature set to match.
Many companies are just defaulting to Teams because budgets are under pressure and Slack adds an incremental, premium cost where Teams is already paid for. #Slackiller #Slackquisition
I've toyed around with this with not perfect solution. Not to be a massive Basecamp advocate, but for work, organization, and thread finding, this is perfect for what I do.
I only use Slack now for communities where I don't necessarily need to follow threads.
I tried Teams and Riot, but I just wasn't feeling Teams and no one else used Riot, so until there's more adoption, I didn't stick with it.
From a very small business perspective, we have found ourselves moving away from Slack too. This is mostly driven by our specific need to have discussions that are not long and are often very issue specific. So we end up having the discussion in Front attached to the very email/issue. The Front chat function works for us.
Slack was more like an improved Skype chat and the above works better for us.
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