Have you been able to negotiate discounts or free credit on cloud hosting to help your startup's costs?
Yes, but in some roundabout ways. Some have required a bit of effort on both sides (i.e. "we can give you some discounts but you'll need to reduce calls to x by y,"... but it's not something to be taken lightly, and it also came amongst other cost cutting measures we've had to undertake, that, frankly, were more painful than AWS etc. were (i.e. redundancies and changes to headcount.) If you're up front and honest with AWS and GCP, they've been really helpful (and we have great relationships with our account managers too) but we're particularly in a tough spot compared to some others. SFDC, in particular, has been unwilling to do discounting as of now (but they've offered alternatives that feel like a poisoned chalice.) I would strongly advise against using this option unless you absolutely must, because like the boy who cried wolf, you may find yourself in a genuine time of need and they'll be less apt to help. I find there's a lot of work that can be done to streamline operations and calls and processes that will reduce costs dramatically short-term and for only slight pain or tradeoff, before having to enter into renegotiating commercials. Reduce the ability of engineers to spin up any service every time they have a whim, streamline some gatekeepers, be honest about what's running what and why first.
From an anonymous community member:
Google reached out to us to offer discounted training and I believe one or two free certifications, IF we bought a pack of ten. I believe the first five trainings were "buy 4 get 5" - we'd have preferred a 3 for 2 deal more and asked but were told it could only scale one way. The rep was quick to explain that the training vouchers don't expire, so we could buy more and just use them, whenever.
No free infrastructure / resource credit.
Nothing C19 related but we also don't have increased compute needs because of the crisis.
At Cloudways, we have 5 partner cloud providers. DigitalOcean, AWS, Linode, Vultr and Google Cloud. Developers and digital agencies use our platform to easily deploy PHP based applications like WordPress, Magento, Drupal.
We have allocated an amount from our profits to a fund for the customers who are suffering from the current situation. And we are helping these businesses case by case.
I thought we would be able to get more discounts than we have been receiving due to COVID. Most firms seem to be holding pretty firm on pricing / credits these days.
SolidWorks is waiving all backdating fees until April 30, 2020. Just renew maintenance on an expired license to reactivate it. We have not taken advantage just yet, and they are only giving a 3 week window to make a decision.
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