Has your team done anything to tweak Slack, Microsoft Teams, or other team chat apps to make them more productive, less distracting, and a better assistant to your work? Any tips to customize chat apps, or add-ons to make them better?
Feels like Slack almost needs what Superhuman is to Gmail, something that rethinks the interface and makes it more productivity-centric.
I think it's more about the philosophy with which you approach these apps that matters more than what setup you could put in place using it.
Slack, and similar team chat tools, were made to get rid of email, to not be distracted by it. But by essence, they're still chat tools, and that's the problem.
We are naturally inclined to respond immediately to chat messages.
Don't you feel anxiety when you see that red little dot, knowing someone just talked to you and are probably sitting there waiting for an answer? (I know it's not always the case, but it's what my brain pictures whenever I get a message on Slack, thus the anxiety).
So to me, the best way to make these tool really productive and less distracting is not by any kind customization, but by changing the whole team's expectation, and using purely team chats apps as async communication tools.
One thing I've done over the past year that's worked nicely: Organizing channels into sections. It takes a bit of work to list the sections you want and move channels around. Once you do it, though, you can minimize sections to cleanup the sidebar, mute a whole section at once, and more. That, along with muting noisier channels (like one we have at Capiche that shows all new posts in the community), has made Slack tidier and quieter.
We follow the core principles outlined in A World Without Email (keeping the conversation in the project tool itself, etc. etc. et al).
We have protocols that direct the best methods for communication, when email or chat must be used.
It's that easy. :)
Odds are your team doesn’t use the same tool to manage projects and assign work as you use to manage your personal life. Even your calendar appointments likely live on separate Google Calendars, on...
Particularly for comm tools like slack and zoom, and you are purchasing for a team, what admin features are most valuable to you beyond ‘standard’ user features?
We're a small team of 7 working in the event space and I've received a lot of requests about online / virtual events vendors. Would love to get feedback from other customers.