When I used to work at a large company I remember my work being spread across GitHub, Google Drive, Slack, Datadog, Figma and Dropbox, in that order. I pay close attention to my workflows and I noticed myself repeating a lot of annoying workflows to get to the files and information I needed.
I've observed and talked to dozens of folks about the SaaS tools they use on a daily basis; especially if their work depends on collaborating across many SaaS tools. Most acknowledge that the additional work of looking for files, information and updates is a frustrating side-effect of SaaS dependant work and easily claim they can spend upwards of 20 minutes a day in aggregate just looking for information across their tools. However, I never see a consistent approach people take to solving this problem for themselves.
I would love to hear about how many core tools you work across every day; and if/what you do to keep your daily work organized when you're collaborating across several tools?
Far too many, probably. On a daily basis:
Wiki/project management: Notion
Project management: Asana
Storage: Google Drive
Design: Figma, Sketch
Data viz: Mode, Tableau
Data analytics: Google Analytics, Segment
Customer support: Intercom
Eng management: Jira
And probably a ton more I'm forgetting.
To answer your question about "looking for information across their tools" -- a couple things I've seen work well together is:
At Esports One we actively use 8-10 tools, with the focus being around knowledge sharing and project management.
As a daily Product Hunt user, I’m always looking for the newest apps and tools that can optimize workflow and the spread of information. Notion + Monday are what we’ve come back to time and time again, while also spreading in Coda and Slack over MT.
Was also one of the early users of Clew and are testing it with Command E as well as FYI.
At Capiche now, with a 4 person team, we’re using 8 apps for collaboration including:
G Suite Gmail almost counts too, since we have a Google Groups-powered team email for support emails that just sends the same email to all of our accounts. And then HR tools should almost count, and if you count random tools we individually use and occasionally share like whiteboarding apps, you’d easily hit a dozen. Then we each have local software we’re using and ... yeah. It adds up.
Since we tend to share everything in Slack and/or Notion, I typically search there when looking for something. Have tried Command E as well for unified search, but it doesn’t cover everything we’re using yet.
(Clew looks really smart, I'm looking forward to giving it a spin)
"SaaS tools do you collaborate across on a daily basis?" Short answer: 15, as the founder of a 13 person startup. But there's more collaborative SaaS tools the team uses that I don't... if you count those, about 24.
And at Unitonomy, we are focused on a similar problem: how to better connect people and connect knowledge workers to knowledge across their fragmented tools and systems. Our answer is GetCommit.com. GetCommit rescues colleagues by providing a seamless knowledge transfer system that sits across the tools the org already use. If Clew is about finding files, GetCommit is about finding nuggets of knowledge and information.
I use plenty of SaaS tools, i use them to try and compare but on day to day basis I use the following:
Storage: Google Drive
Notes and projects: Notion
Task management: Clickup, trello
Customer Interactions: Zendesk, Loom
Some additional ones are Jira, ticktick, bear.
And yes I have used Clew as well Command E for multitasking, switching and finding things easier and faster, but if i be honest i still go back to Chrome bookmarks for faster access, or navigate to my dock where i have these apps click away.
I'm solo and I use:
A few weeks ago I kept track of every app I interacted with in a 24 hour period. Here’s the list:
Everything we use is a SaaS platform....... We host nothing on premise.
GSuite (GMail, Google Docs etc.; Google Drive)
Lots of others that our marketing team uses but not sure what these platforms are.....
For a small startup, anything that comes for free is good. :)
Although we try to use as few as possible, still quite a lot:
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