Question

How much are you paying for Segment?

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#Segment #RudderStack
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anonymous
a year ago

We are currently paying $75k / year for all the features (including Personas & Protocols) and 250k MTUs. They want to change our plan and charge us $150k / year so we are going to replace them.

20 points
bumberg's avatar
@bumberg (replying to anonymous )
a year ago

We got so frustrated with their pricing we switched to an open source version. Couple good ones out there but we went with RudderStack

8 points
tmatthewj's avatar
@tmatthewj (replying to @bumberg )
a year ago

Would you be able to share your thoughts on the open source versions you found and why you chose RudderStack? That would be really helpful to learn!

1 point
bumberg's avatar
@bumberg (replying to @tmatthewj )
a year ago

I actually recently joined RudderStack I was such a fan. That said, our engineers deployed it with Kubernete helm scripts and mentioned it wasn't too difficult (I'm not on the engineering side). Biggest reason we went with Rudder was because it was API compatible with Segment.

1 point
maguay's avatar
@maguay (replying to @bumberg )
a year ago

That's really cool to hear. Did you find it simplified integrating with 3rd party services enough to justify the time/maintenance in running RudderStack?

0 points
anonymous
almost 2 years ago

For 800,000 MTU for connections only, around $54k.

This is with two free months for dragging our feet at the end of their financial year Oct 31st.

17 points
anonymous
2 years ago

We have 143k MTU, we pay $1,430/month: $100 for 10k MTU and $1,330 for the extra MTUs

12 points
anonymous
2 years ago

$62,000/yr

250,000 MTUs, Business Plan, Personas, Protocols

9 points
anonymous
2 years ago

We pay $54k annually for the business plan version of Segment. We dragged our feet toward the end of the financial year and they gave us 2 months free.

8 points
anonymous
2 years ago

We're on a startup plan so we are only paying $99/mo for Segment and have locked that in for a year. It will go up as we add more customers.

7 points
anonymous
2 years ago

We pay $1,000 a month for 200,000 MTU-s. The initial quote was $1,500.

6 points
mauricefluz's avatar
@mauricefluz (replying to anonymous )
9 months ago

That seems to be the cheapest price I am seeing on this thread. Is that with or without personas?

1 point
anonymous
2 years ago

We pay $199 for Segment base price and then another $200 for our additional users that it tracks.

5 points
anonymous
a year ago

We are currently paying a legacy plan at $79 / month. Segment has been very good at honoring that pricing.

However, we want to start using Personas and their Data warehouse addon and at that point, we couldn't keep our legacy pricing (we understand) but for the same usage, our cost would have gone to nearly $140k / year. We decided to buy Hull.io (1k/month) instead of personas and Fivetran (26k / years) to get all of our data in Bigquery.

Overall, we saved so much money by NOT going with Segment

3 points
anonymous
2 years ago

We're on their legacy plan which is based on events not MTU. Our monthly is $80/mo.

1 point
anonymous
2 years ago

We got $25,000 in free credits. This was part of their startup deal.

1 point
anonymous
2 years ago

We are on the free plan for now. But according to their pricing plan we'll soon fall at the default $120/mo. plan.

1 point
anonymous
2 years ago

Having got a credit of $30K for startups accelerator, we are currently not paying anything for Segment.

1 point
anonymous
2 years ago

Opt for Segment's Startup plan which makes it free for 2 years.

1 point
anonymous
2 years ago

We pay $99 monthly for our Segment Legacy plan. Included in the base rate are 5M API calls monthly and 500K Warehouse rows.

1 point
anonymous
2 years ago

Segment is such a pain. Expensive and unpredictable pricing. If it's hooked up to a source that can unpredictability create lots of users, you could end up paying a ton. We pay about $800 per month for 125,000 tracked users.

1 point
anonymous
2 years ago

We got $50,000 in free credit using their Startup Program

1 point
anonymous
2 years ago

Our team of 200 people pays $1000/month for Segment. We initially got a quote for $1800, and we told them we couldn't justify any more than $1000. They came back and accepted it.

1 point
anonymous
2 years ago

$250 per month for a startup, as we managed to join their startup program

1 point
anonymous
almost 2 years ago

As we were very early clients of Segment, we manage to keep our legacy plan with them (at first, they wanted that we upgrade to new plans).

This enable us to pay only on tracked users and doesn't count anonymous events in the pricing, so we pay only $99 for a Team plan (instead of $120).
Also, we have 5 millions API calls included instead of 10k.

1 point
anonymous
almost 2 years ago

Over last the couple years we went from:
- $120 monthly for 10k MTU
- to $8400/year 150k MTUs on a High-Volume plan
- to $45k/year for 4 million MTU on a Business account

1 point
anonymous
a year ago

Our team of 4 pays $0 for segment. We use the product every day, and are following the original quote.

1 point
anonymous
a year ago

Last month we paid $840 for ~75k MTUs. It goes up every month and they're trying to lock us into an annual plan right now. Our plan is to just try to decrease the MTUs going forward.

1 point
anonymous
a year ago

We have been using Segment for a year, and it's been a good service. For an annual contract, we pay $0.005 per MTU; we use 500k MTUs. They are offering a 29% discount if we go up to 1MM and sign for an additional two years. But we are trying to reduce our usage on them. We'll probably keep them, but still deciding if it's worth it or if we can just put everything on Heap or Google Analytics.

1 point
anonymous
a year ago

We're paying $9,500/yr for 100,000 MTU, after negotiation

1 point
anonymous
a year ago

Got 25K credits for startup plan : https://segment.com/industry/startups/

1 point
anonymous
9 months ago

We are on the start up plan. We are thinking about using their personas product. Does anyone have experience with what they charge for that while you are on the start up plan and what they charge when we are off the start up plan?

1 point
anonymous
3 months ago

Our team pays ~$60,000 for 800k MTUs per month. We only have connections though, not Personas or Protocols.

1 point
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