We pay $218 per month for 2 Zendesk agents.
The "hack" is that we use the Zendesk API to send all our automated outbound SMS messages, but we're able to do that with just a single Zendesk agent.
One major benefit of this is, our Customer Service agent can see all the automated SMS messages in the same place he's already interacting with customers.
Our small team or 8 admins is being charged $3,000 per year.
Around $150/mo. for 3 users with just ticketing, no chat or other features.
Our current pricing is at $95/user/mo. ZD has been very sticky about discounting and end offering free seats or additional months.
We pay $5/seat. If you get their suite they'll be willing to discount.
We are paying $9 per month for just the knowledge center.
Our current plan is 99€ per agent. We have to add an extra 29€ to have a Chat license fee.
We are currently paying $9 for 9 users on Zendesk using their Startup Program
Very old grandfathered plan for 6 agents costs $138 / month.
26 users at $59 each. Unable to get any discounts when combining with Smooch.
We pay 840€ per month for Zendesk's multi brand setup. 10 agents are included in the base fee and we pay 59€ per agent beyond that.
Free. We have their startup plan which you apply for and receive a year of free service with 2 agents.
For < 30 people we pay ~$90 / month / person, which includes phone for 10 of them and professional and professional explore for all of them.
Around $100/month
Based on 5 agents
It's a very practical pricing method for what we're getting
We pay $5,760 annually for 10 agents. Locked in for 24 months, support only.
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