Question

If Superhuman got add-ons, what would you want to add to your email app?

Superhuman recently got calendar integration, and has a Rapportive-style sidebar with contact info, but otherwise is mostly focused just on the core email experience.

The Command Palette in Superhuman could be a great way to use add-ons, if they're ever added, much like how Sublime Text puts most add-on features in their command palette.

If you could add new features to Superhuman in add-ons, what would you like to see added to make your email experience better?

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Cohen's avatar
9 months ago

Love Superhuman but I was pretty underwhelmed with the create a calendar invite functionality. Still have to tab to cal to edit the event to add Zoom or Hangouts and because they don't aggregate calendars it's hard to tell if I'm still available for that time slot.

I am curious what other add-ins people would want in their inbox, though, as it's likely that we build them (CommandDot.com) before Superhuman does.

2 points
maguay's avatar
@maguay (replying to @Cohen )
9 months ago

Oh interesting, you built a command palette for Gmail! What are the things you find yourself using it for most, versus Gmail's built-in keyboard shortcuts?

1 point
Cohen's avatar
@Cohen (replying to @maguay )
9 months ago

Right now we're just support sharing times and creating events without leaving your inbox in both Gmail and Superhuman! And keyboard shortcuts don't support sharing times :)

1 point
maguay's avatar
@maguay (replying to @Cohen )
9 months ago

Ah it works in Superhuman in the browser too?

1 point
Cohen's avatar
@Cohen (replying to @maguay )
9 months ago
1 point
rahulvohra's avatar
@rahulvohra (replying to @Cohen )
9 months ago

Hey @Cohen — you can add other calendars via Cmd+K → Calendar Settings. Hopefully that helps. And yep, we're working on getting Zoom and Hangout links in there too 🙂🙏

1 point
Nanomax's avatar
9 months ago

I love Superhuman but gotta have Exchange/365 support. Multiple client email accounts force me to use Mac Mail or Outlook for several. Pls speed this up! Thanks in advance.

2 points
rahulvohra's avatar
@rahulvohra (replying to @Nanomax )
9 months ago

We're working on this as fast as we can! 🙂🙏

2 points
Nanomax's avatar
@Nanomax (replying to @rahulvohra )
9 months ago

Thank you Rahul! LMK when you need a tester!

1 point
-Lee-'s avatar
9 months ago

I'd love a Hubspot integration, I've always found Hubspot and email a little clunky. It either imports everything or you need to have a manual step to add emails to Hubspot and most of the time users forget to do that.

With Superhuman you can use a snippet to BCC users but still requires a user to remember. I wonder how this could be re-imagined like maybe cmd+enter sends and cmd+shift+enter sends and loops in Hubspot... or maybe if you toggle it on after you send an email it asks if you want to send it to Hubspot and gives you 5seconds to press enter again to action that.

1 point
maguay's avatar
@maguay (replying to @-Lee- )
9 months ago

Have you tried HubSpot's Sales Gmail add-on, and if so does it generally work like what you'd want, or would you imagine this as an entirely new take on HubSpot-in-inbox?

1 point
-Lee-'s avatar
@-Lee- (replying to @maguay )
9 months ago

Yes, it's fine but it's not seamless, I definitely think it can be done better.

1 point
rahulvohra's avatar
@rahulvohra (replying to @-Lee- )
9 months ago

Hi @-Lee-! We do have an auto-bcc feature that will automatically add your HubSpot BCC email address if you prefer it to be there by default and remove it otherwise. (I'd personally go with the snippet solution for now.)

Good news is that we're already talking about building a HubSpot integration into Superhuman 🙂🙏

1 point
-Lee-'s avatar
@-Lee- (replying to @rahulvohra )
9 months ago

This makes me excited 😊 Yes we currently use the snippet to add it the problem with this is it relies on the user remembering, this is a hubspot email and adding the snippet. To be completely fair to you this is the exact same problem with the Hubspot / gmail extension.

You get stuck in every email ends in Hubspot, including the ones you don't want. Or only half the emails you want in there end up because people rarely remember to flag them in the sending process.

I'd love something that takes this integration and makes it as frictionless as the Superhuman experience, so I'm definitely excited to see what comes out 🙏

1 point
thomaspaulmann's avatar
9 months ago

Oh interesting..! Calendar feels like a great fit for an email client because a lot of threads are about finding a date for a meeting. I think other integrations have to be in a similar narrative. On top of my head, providing rich previews of content that get shared in email threads might be interesting. This would allow me to view (and maybe edit?!) the content without leaving the thread and keeping my focus on achieving inbox zero.

1 point
maguay's avatar
@maguay (replying to @thomaspaulmann )
9 months ago

Oh that's an interesting idea—something I feel like Gmail does quite well thanks to Google Docs integration. Mail.app for Mac has a built-in way to mockup PDFs and images—that's also handy.

2 points
thomaspaulmann's avatar
@thomaspaulmann (replying to @maguay )
9 months ago

Good point with the Mail.app for macOS! Generally replacing entire workflows without leaving your email program seems interesting. Though, the worfklow has to start and being tied to an email communication of course.

1 point
maguay's avatar
@maguay (replying to @thomaspaulmann )
9 months ago

That's what I feel like is the interesting thing with Hey, the new email app from the Basecamp team. It's basic and barebones—but everything they've built into Hey is based on rethinking email around how we use it to communicate and get notified. Seems like you could take that concept quite far.

1 point
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