Does anyone out there use PDFFiller for document signing?
We have a fairly complex process that will create a slew of documents out of Airtable data via Zapier. PDFFiller seems like it checks all our boxes but we've found it to be unreliable in terms of turnaround time.
Specifically, when we ask it to send out a document it can take anywhere from 2 minutes to 20 minutes for the document to show up in email.
Are you using Zapier to add data to existing PDFs, or are you creating a PDF through your Zap?
If the latter, one workflow that I've used in the past is to use HelloSign to request signatures—and it includes document templates, so you can basically create your document, update the sections you want, and send it for signatures automatically. HelloSign is now part of Dropbox so it's included in paid Dropbox accounts, too.
Another option that works great for building documents is WebMerge (now part of Formstack), though it doesn't have many signature options. Its default signature tool wants you to have people sign their name in a form then copy that signature image over to the document—which isn't an ideal process. One option there could be to create the document with WebMerge, then do signatures with HelloSign or a competitor, though that'd require human intervention in the middle.
On speed, Zapier free and Starter plans run Zaps every 15 minutes, depending on your Trigger app (if the Trigger doesn't say "instant", it's run on a schedule—as Airtable triggers are), so it's possible that's your bottleneck more than PDFFiller, depending on your Zapier plan and trigger app that starts the Zap.
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