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Ring Central Support

Has anyone had any success getting through to Ring Central support. I have had some pretty significant issues opened with Ring Central support cases over the last two months, with still no communication/responses to the case, and no estimated time of delivery (this part is standard with big companies). Looking for some advice on how to reach them. I even reached out to my account representative, who has not responded.

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#RingCentral #Customer Support
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NBNite's avatar
2 years ago

Unfortunately, our team has always had trouble getting any help/support from Ring Central (see my post on this thread - https://capiche.com/q/which-software-has-the-worst-support)

I've had the most luck going through the Admin portal, live-chatting with a representative, and requesting a call back at a specific time. I'd say 60% of those calls were an hour or two late, but I did find some resemblance of success.

Hope you're able to get through!

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