The company I work for is quickly expanding and we're realising the need to house frequently used information on a single platform. This would ideally house the company's handbook to assist onboarding, along with documentation/tutorials on platforms we commonly use.
We are heavy Gsuite users but have struggled to maintain a single source of information through various documents. Is there a platform you've successfully migrated to?
Looks like there are a few players in this market:
- You need a wiki
One wiki I’d used a decade ago was PBworks—was an impressive online editor, one of the better ways to share team docs at the time. Haven’t used it since, though, so not sure how well it’s held up.
37signals’ now-defunct app Backpack was another earlier online collaboration tool that was essentially a nicely designed wiki. Today’s Basecamp incorporates some of its design and features, though in less of a wiki direction than in a shared docs direction.
That seems the most common in today’s tools. Coda, Dropbox Paper, and Quip all can fit something of the use case of a wiki for internal teams, but everything’s not automatically linked and connected, so it’s more like shared files than a wiki.
Notion is also not a classical wiki, per se, but the way it lets you easily embed and link docs makes it close enough. I feel like it blends in the good ideas of a wiki without the UI overhead and complexities of most wikis.
Roam Research perhaps has the crown today for consumer-focused wikis, using a graph database that automatically links back and forth between anything you put in brackets. Will be fascinating to see how it matures and if it goes into the public and team notes space. Notion vs Roam Research made for a good debate recently on Capiche.
I’ve seen lots of people on Twitter mentioning Tiki Wiki as a good alternative to Roam Research lately. Zoho has a wiki too, with a redesigned version coming soon. And Nuclino looks incredibly interesting.
If I had to vote on one being the wiki to rule them all, I’d have to say Roam Research seems to have a solid shot at the crown for people who want a wiki specifically—with Notion giving everyone who didn’t know they wanted a wiki much of the same features.
I wouldn't rule Evernote out.
If you have public notebooks, people can use them without paid accounts, so for cash-strapped startups that brings the price down - just use the web version.
Unlike Notion, you have an endless version history and paid users can have multiple devices with offline storage. (Pretty sure even free users still have one laptop's worth of offline if they use a Mac or Windows desktop client.)
There's one minor headache, a long-term frustration of mine, that you can only link to an entire note. There are no equivalent of anchors to allow you to link to a heading within a note.
Most users don't realise Evernote has a sophisticated search syntax and you can save those searches. For example, I have a saved search that's everything updated, ignoring web clippings, in the last two days:
I used TWiki for years at a major scientific organisation (Australia's CSIRO) with thousands of internal users and international collaborators. From that experience, I agree very strongly with @nelsonjoyce about:
I originally used NoteJoy for our SaaS company wiki but then switched over to Slab. Really love Slab for its ease of use and UI. NoteJoy is still awesome and dead simple and I now use it for a "family wiki." But I'm a huge fan of Slab for company wikis
We're on Confluence - I'm not in love with how complex it can be, but it does have really good editing functionality with a nice integration with JIRA. It's difficult to find another wiki that ties in so well for a product development workflow.
Have been diving into this world recently. Some quick context, looking for a place to hold knowledge (playbooks, benchmarks, etc.) for a private community I run. Must-haves: login portal for members, ability to have multiple groups who have access to only certain knowledge spaces/folders/ecosystems, super strong search. Nice to haves: strong branding customization, integrations, comment/read-only abilities. Honestly, would be using Notion if they had more login/auth options for individual users not within my org.
Nuclino looks really impressive. Also exploring Stonly (like their Guide feature). And @nelsonjoyce, will explore Tettra as well.
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