Whether you've worked remotely for years, or moved your meetings to Zoom this year, there are certain things everyone does by default. Some leave their camera on or off. Some record calls for later, others let the meeting disappear into the ether. Some change their background; others embrace the clutter?
What's your company's video call culture?
We switched from WebEx to Zoom about a year ago. We almost never use our cameras for internal meetings and only turn them on if prospects/customers ask.
Personally, I keep my mic off unless I'm talking. Based on the mute icons I see on calls, most of my colleagues do as well. We record meetings when we know we'll need a record, for instance, webinars, training, support. We store them right on Zoom.
We do both. Many of us Slack during Zoom meetings. Zoom chats are usually to share links.
We almost always share our screens via Zoom and spin up Zoom meetings for quick, casual chats. Some of us still use Slack's call feature when we know it's a real quick chat.
Zoom is our primary video conferencing solution, used for formal meetings. Ad-hoc 1:1 conversations, if video/audio/screen share is needed are split 50/50 between Slack and Zoom. (We'll mostly switch to Zoom if Slack is having difficulties.) Screenshare is done in the conferencing app (both Zoom and Slack).
Recording is mixed, but definitely used. My manager recommends it for all calls. (HR or private convos aren't recorded for confidentiality.) I rarely go back to review recordings, but like having the option if needed. It's more a CYA thing.
Video is mixed. Video always on when on calls with execs or customers. My team is mostly video off, but I prefer video on unless I look like a hot mess.
Chat is mixed between Slack and Zoom. Conversations related to the call for all to see & in call links to reference happen in Zoom. Side bars and follow up links happen in Slack.
We have a company wide policy of using quick meetings settings (25 for 30 minute meetings, 50 for 1 hour meetings) and a policy for agenda setting/meeting structure that is followed for the majority of formal meetings.
What's your default video call app?
We use Teams by default but I'm in a lot of calls with customers that use Zoom or some other tool.
Do you keep your camera on or off?
On by default internally and with clients, but depends on the call. If the customer teams have their camera off I turn it off as well, else it stays on.
Do you keep your mic on or off by default during the call?
Depends on the situation. If my role is mostly listening I go on mute, but my setup is proper so I can keep it on without disturbing others.
Do you record meetings, and if so, where do you store and share them?
Depends, only at request by client or if someone needs to rewatch the meeting that couldn't join. Teams stores it on Microsoft Stream but since that does not let you share videos with anonymous outside people yet, you cannot just send a direct link to a video after a call. So we move the file to dropbox and share from there.
If your team records meetings, do you find you go back and watch them later?
I don't, it's rarely useful for me personally.
Do you use the in-call text chat, or still share files and text during calls in Slack or other team chat apps?
Yes, to share links mainly.
Do you screenshare to show your work in software, or use video calls that run inside of apps to collaborate?
Screenshare a lot to share decks, etc.
The market is bursting with new software, a lot of new products are launching every day. A few months ago I posted on Capiche about my SaaS idea. Your feedback is priceless and helped us to change...
Particularly for comm tools like slack and zoom, and you are purchasing for a team, what admin features are most valuable to you beyond ‘standard’ user features?
What are the most significant differences between Airtable, Monday.com, and Smartsheet?