Question

What is the best HR tool to manage payroll, insurance, retirement, and other benefits together?

Trying to find affordable health insurance for a small team. What service do you use, and what has your experience with it been so far?

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jamoses92's avatar
2 years ago
Gusto - Great Customer Support

It's my understanding HR platforms like Gusto and Zenefits provide healthcare coverage to small teams and startups as they grow. This other Capiche thread claims Gusto also has some of the best customer support. Double win.

https://capiche.com/q/which-software-has-the-best-support#a2121

8 points
NBNite's avatar
@NBNite (replying to @jamoses92 )
2 years ago

Echoing @jamoses92 here: Gusto for the win.
I touched on Gusto's incredible support in the thread linked above but the customer service is only a small portion of it. Their offering is tailored around the different needs and wants of a small business : you can opt to use the service solely to run payroll or choose from an extensive menu of add-on's to keep everything under one roof.

As for benefits themselves, Gusto is not a PEO, so you're not stuck with only one option (we were presented with a variety of PPO's, EPO's, and HMO's across several different mainstream providers). The team has an internal insurance department to help guide you and your employees through the onboarding process and help you choose a plan that works for your team. The breakdown of company/vs employee costs are clear and all of the different details are available in an easily digestible manner.

Additionally, the price point is affordable and transparent (based on # employees), the add-on's are robust and all-encompasing of anything you could look for on the benefits side (from 401k's to commuter benefits to charitable donation deductions taken pre-tax from a paycheck), and the integrations (Google Calendar, Quickbooks Online, among others) help keep everything organized.

And on the company side, having all of these options available on a laundry list that can easily be added/removed with the costs integrated right into payroll saves time and aggrevation.

Yes, when you refer someone you know Gusto, they'll give you $200 when that person runs their first payroll (the new signup also gets $100). No, I'm not not offering our referral code to anyone that's interested :)

7 points
jamoses92's avatar
@jamoses92 (replying to @NBNite )
2 years ago

Pretty sure @NBnite just made the most convincing business case for Gusto I’ve seen on Capiche.

4 points
NBNite's avatar
@NBNite (replying to @jamoses92 )
2 years ago

If a company works hard to deliver an exceptional product, the least I can do it share that experience!

3 points
ashleynader's avatar
@ashleynader (replying to @NBNite )
2 years ago

Second everything that @NBNite said. Gusto all the way. Product experience is unparalleled on both sides (end user and management), top notch customer support and tons of surprises and delights along the way.

4 points
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