Question

What is your favorite way to poll and survey your audience?

You’ve built something new and want to know what people think.

How do you ask them for feedback?

Polls can be fraught, where people who are most or least happy with your product may be more likely to fill them out. But they can still give you data points that help you know how to hone what you’ve built, and to know if you’re going in the right direction or not.

What are your favorite apps to poll your audience, and your favorite types of surveys and polls to use?

Mentioned
#SurveyMonkey #Surveybot #SurveyGizmo #Forms and Surveys #Coda #Typeform #Mailchimp
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altamont1884's avatar

For using first-party data to shape customer experience, Mailchimp and its surveys are a good option. For one-time use data, surveying into a spreadsheet, Typeform makes completion of the survey more intuitive and I would recommend its advanced logic if you pay for it.

3 points
maguay's avatar
@maguay (replying to @altamont1884 )
19d

Oh that's a great idea on using Mailchimp—I'd forgotten they include a basic poll/survey tool. Have you used it before and if so how well did it work? Can you export a spreadsheet of your Mailchimp survey responses easily?

1 point
bigal123's avatar
23d

Was Google Form/Typeform, but now using Coda forms :)

2 points
maguay's avatar
@maguay (replying to @bigal123 )
21d

Oh nice! Google Forms and Typeform have been my go-tos for years, Google Forms for its Sheets integration that automatically puts new responses in a survey, Typeform for its nice design that makes filling out forms not feel so tedious.

Don't think I've used a Coda form before, though. What's your favorite thing about them?

1 point
bigal123's avatar
@bigal123 (replying to @maguay )
19d

Disclosure: I work at Coda :). Main thing is conditionally showing selectable options based on what the user has selected in a previous step. Similar to Logic Jumps in Typeform but free :)

2 points
maguay's avatar
@maguay (replying to @bigal123 )
19d

@bigal123 Ahh fun! Logic jumps for free definitely would be nice to have. I'm thinking Coda would also make it easier to build a report based on survey responses, by being able to reference table cells directly inside the content.

I may have to give that a try next time!

1 point
david_sarlos's avatar

Hi Capiche, Thanks for asking @maguay :)

We are a small product team shipping new features every two weeks. We ask our clients at the end of their free trial to share their thoughts using our own tool. Additionally, we talk to our clients using live video conference and Typeform surveys, based on Superhuman's approach.

Using Vialog, our clients are collecting feedback with async video messages which provide them with 'lively community' at their own websites and events. Vialog converts up to 3% of online visitors into content contributors, providing website owners with a new way to poll and survey their audience.

1 point
maguay's avatar
@maguay (replying to @david_sarlos )
7d

Hey @david_sarlos, thanks for sharing! So essentially, you see Vialog as a video-powered form/survey tool, where you list a question then have people record a video answer to that question? Does it include a text-based survey as well?

1 point
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