You’ve built something new and want to know what people think.
How do you ask them for feedback?
Polls can be fraught, where people who are most or least happy with your product may be more likely to fill them out. But they can still give you data points that help you know how to hone what you’ve built, and to know if you’re going in the right direction or not.
What are your favorite apps to poll your audience, and your favorite types of surveys and polls to use?
For using first-party data to shape customer experience, Mailchimp and its surveys are a good option. For one-time use data, surveying into a spreadsheet, Typeform makes completion of the survey more intuitive and I would recommend its advanced logic if you pay for it.
Hi Capiche, Thanks for asking @maguay :)
We are a small product team shipping new features every two weeks. We ask our clients at the end of their free trial to share their thoughts using our own tool. Additionally, we talk to our clients using live video conference and Typeform surveys, based on Superhuman's approach.
Using Vialog, our clients are collecting feedback with async video messages which provide them with 'lively community' at their own websites and events. Vialog converts up to 3% of online visitors into content contributors, providing website owners with a new way to poll and survey their audience.
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