There was a question in Jason Fried's AMA about what he'd work on if he had unlimited time and resources—and he replied that he'd keep working on what he already does, with his team's focus on projects and email.
Which made me wonder: What would you work on if you could fix anything in tech?
What's the most annoying thing in software, or the software you wish existed, or the limitations that hold your work back? What do you wish you could focus 100% on and improve in tech?
Community Management. In this unprecedented times, we have bigger responsibility to engage of community of customers and partners to avoid customer churn and focus on engagement rather than customer acquisition. A complete suite of Community Management software would give the power to organisation big way!!
Business is increasingly becoming global and there are significant constraints around communication. We see it with communication methods, frequencies and language barriers to understanding. I believe there is much higher potential than what we have today for global communication.
Healthcare. 100% healthcare, starting with women's health.
I speak from the perspective someone who's been tracking her period for decades. It's ludicrously difficult to find a period tracker that isn't shovelware, bloated with ads, or does suspicious things with my data. Most of them are pinkwashed (why do I need happy blooming flowers every screen?) or assumes facts about me that are untrue (I'm not tracking my period for anything fertility-related).
My medical records are almost impossible to get. G-d forbid I switch medical providers, because good luck trying to extract that information. Why don't I own my xrays? Why is it stored locally in some clinic's basement? I paid for the blood test, why don't I get the actual data from it?
(Admittedly, this is a symptom of a broken industry and likely not a problem you can solve with software. Unless...?)
I'm gonna go back to periods for a minute because I've worked myself up now. I found some random period tracker on the App Store a while ago - tiny little thing with a large amount of teenage girls using their community feature.
There was zero moderation. None. People were telling blatantly untrue things about bodies to thirteen-year-olds.
Puberty sucks enough without misinformation. Healthcare sucks enough without people straight-up lying to you. And if I can't trust my software to do their jobs, then who can I trust?
Digital ID. Imagine if we inverted the concept of the web, where users owned all their data and granted access to it to 3rd parties in a safe way via blockchain, data watermarks, and standard protocols. Billions of dollars of value would be unlocked and power would be given back to the individuals.
Basically just extending the concept of private property to the internet.
I think the biggest thing that I would work on is a more effective tool or platform to address information overload and the effects that the 24/7 news cycle/social media cycle has on our mental health & well-being. Ultimately, social media has in most part been just rapid-fire newsfeeds, and not grounded in actually developing meaningful relationships or being a part of an atmosphere conducive to growth/learning/building real relationships. There's been some new vertical SM sites that are more tailored to an intimate/spontaneous approach to building relationships, like notably Clubhouse, but I think there are a lot more opportunities to build out platforms that enable depth in the building of relationships (unlike LinkedIn a lot of the times). The lack of authenticity in online communication contributes a lot to this, so that's also a component to consider in thinking about potential platforms/areas to consider.
So many products promise a lot but fail to deliver or scale, because of poor onboarding, or for the gaps in the product experience.
I wish if we can standardize some of the tech design components that are interoperable and usable by any product team worldwide. For instance, the web standards and compliance-driven online forms that enforce a set of rules so that we can eliminate the reasons that break the product experience.
Even though a big part of me wants to focus on project management space, if I had unlimited time and resources, I would directly work on vertical farming. The vegetable production process has improved significantly in the last 50 years due to technological advancements.
But still, we're (1) not able to effectively use the same land each season via natural ways; instead, we're forced to make manual changes to get efficient results. (2) Due to the insects and some diseases, farmers are being forced to use drugs and poison. Along with all these, (3) we're still not as efficient as we can and using a large area for farming.
Of course, organic farming has many effects on the ecosystem - where I don't think it should be stopped anytime. But vertical farming allows us to make the production of some vegetables high quality, low cost, and efficient.
I think it would be a great alternative to organic farming for major cities with high population density or areas with inefficient soil; so that vegetables can be more accessible, and the transportation and maintenance costs would be eliminated from the equation, which in turn would help the nature.
Would build tech to successfully convince the middle managers that "working remote" is a thing. Managers would often reject requests of employees to work from home, as there is no proper oversight to ensure work does not suffer. The CoVid 19 situation has done quite a bit in that direction by forcing everyone to adapt, however, I would build a suite of tools that would enable and empower employees to work remote and stay flexible while we keep the managers at peace by ensuring deadlines are met.
Accountability across the major social media platforms/ comment threads. I'm not 100% sure what the best way to attack this is, but I want to believe that if people couldn't hide hate language and disinformation behind a username or ID - and were forced to attach their real name on it each time that could be verified to that person - it would decrease the number of folks who spew this crap.
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