Joining workspaces is a pain, and you have to copy messages separately in case the workspace dies out. I've lost out on messages from 2 very very smart communities because the admin deleted the workspace before we could all copy the good messages from the channel...
The flip side of Slack having a flexible API is that learning how it works is rough. I've spent quite a bit of time recently building an app that uses their home view, and Slack's approach to letting developers build interactive views is complex. Functionality is moderately well documented, but even though most of the information exists somewhere on the site, it takes a long time to figure out the location of the right information.
I’ll qualify this that there may be features I haven’t tested enough but I wish there was an option to make it periodically asynchronous.
I don’t like that sometimes it feels very very professional and not wanting to chat up on teammates about anything other than work
I believe Slack is missing out on a great opportunity to become a contextual knowledge base by integrating with Notion, Confluence, etc.
It dropped native IRC support so I switched to a external tool to provide this.
it can disrupt “deep work” and create the same problem as email when used without care.
Not a Slack problem really, more how it is used in our company but finding a balance between tthe potential distraction & intrusions and concentrating on other work and apps. Do you turn off and become unavailable or not?
Much like the folks at Basecamp, our team is “Real time sometimes, asynchronous most of the time” . Because of how much is happening on any given day, a lot can get lost in the chat—leaving team members feeling slightly overwhelmed and needing to scroll way back up for something. Even with Threads, the scrolling for multiple chats starts to leaving you feeling like there are breaks in the communication even though your actual flow is fine.
Slack works great for synchronous communication but not so great for async. It encourages frequent, short messaging which sometimes can be noisy.
Lack of organization, and information may tend to get lost on busier channels.
Sometimes slack is slow and I have to restart multiple times. Also, slack mobile app notifications are patchy.
Managing notifications for different workspaces within 1 client is confusing.
I dislike how draft messages get bumped up to the top if you move away from the conversation temporarily. I always lose track of where it went!
Pricing too high and should be possibly be tiered based on user type.
Returning from a vacation, you really have to crawl all the channels and wade through endless discussion when you really only care about the final outcome. As opposed to, say, relying on a wiki page being updated. Not necessarily Slack's fault, it just makes it easy to do.
Not being able to name threads is a missing feature. It becomes a hassle to search threads.
It becomes a source of distraction instead of focus. Too many pings and channels.
Finding something with a search can still take a long time. After following a link going back to try to find another conversation is cumbersome and slow.
Needs more customization for notification/message priority. Especially for new team members, they can be overwhelmed by the amount of messages and notifications across dozens of channels.
People feel the need to treat it like a real-time messaging tool, which can greatly impede focus and productivity. We've found in helpful to reiterate the need to shutdown/logout/minimize Slack when pursuing deep work.
Onboarding. People who are on multiple Slack workspaces signed up via different email addresses continue to face a significant level of difficulty while using all those workspaces.
The one thing I like least about slack is that people communicate more on slack than email and sometimes things should be sent via email
It doesn't exactly cater for the size and type of team that you are - for example I used Slack in both an enterprise department and also as a co-founder of a 2 person startup, and the communication is quite different. I would say that for the enterprise team Slack's features were a welcome addition, however for the startup we found ourselves adding too many unnecessary channels, integrations, bots, and things that distracted us from focusing on work.
User Management. Difficult to remove users from specific channels or groups via the app.
DMs can grow to a group of people, making it impossible to find the message if you don't remember which channel it is in
There’s isn’t a good way for me to organize the channels other than “starring” them. There are certain channels that I don’t need in my view unless a new message pops up, so I wish there was a way to control what’s comes up in my view of visible channels as it can become a long list.
When receiving messages from different channels, it's difficult to find specific messages sent by different users.
The whole concept of Slack can oftentimes create a distracting environment taking away from getting things done.
It takes time from me with too many notifications. I turn it off or mute most things now.
It's hard to locate or memorialize decisions within the app. Would like a better way to flag all the important bits for myself and others.
Conversation flow doesn't work. Notifications will come in and you have no idea where they're from, replies can happen without surfacing, the conversations disappear after a while and you can't view the history, it's all completely broken.
One thing I like the least about Slack is the sense of staying connected with your work almost all the time. It blurs the line between co-workers about when I'm active and when I'm not. There are some measures taken by Slack like do not disturb etc. but I believe there can be a better solutions.
How you sign into Slack groups. I think the sign in process can be improved.
Not really Slack's fault, but the huge amount of notifications that it spits off when you're in a lot of channels. Hard to figure out how to manage what to keep silent and what not to without accidentally missing things. So I keep everything on and then I get so many notifications I miss things anyway.
The notification noise is insane!! Hard to maintain focus and can be stressful.
I wish I could tag conversations. I simply lose them when there are too many and often miss out on important stuff.
I'm quite annoyed by the SlackBot notifications that can't be turned off apparently. It doesn't make much sense that you can shut off all other notifications but these. I wrote into support and sure enough, it's not possible.
What this causes me to do turn off all notifications in general. Hoping they can fix this as I have a ton of app that auto-post activity from 3rd party systems into channels!
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