Question

What one thing do you like least about Slack?

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#Slack
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brianball's avatar
a year ago

The 10K message limit on free plans.

6 points
l_constable's avatar
a year ago

Joining workspaces is a pain, and you have to copy messages separately in case the workspace dies out. I've lost out on messages from 2 very very smart communities because the admin deleted the workspace before we could all copy the good messages from the channel...

5 points
maguay's avatar
@maguay (replying to @l_constable )
a year ago

One workaround I've used is to star important messages, then have Zapier watch for starred messages and save them to Evernote, Google Docs, or another notes tool. That's essentially like bookmarking important stuff, and makes sure you keep the data in case the Slack gets shut down, hits free account limits on non-work Slacks, or you simply can't quite remember what the message said enough to find it again in the future.

1 point
beaugunderson's avatar
a year ago

Lack of BAA/HIPAA compliance

4 points
maguay's avatar
@maguay (replying to @beaugunderson )
a year ago

Slack's core plans don't offer HIPAA compliance, though if you sign up for an enterprise-level Slack Enterprise Grid plan, you can get Slack configured to be HIPAA compliance. More details from Slack: https://slack.com/help/articles/360020685594-Slack-and-HIPAA

2 points
beaugunderson's avatar
@beaugunderson (replying to @maguay )
a year ago

Ah cool, as I mentioned via email PHI support in messages is new; previously they only allowed PHI in files (which I worried would lead to lots of PHI in messages where it wasn't allowed). Glad both are supported now!

3 points
RandallKent's avatar
a year ago

Performance when connected to multiple workspaces.

4 points
awwstn's avatar
@awwstn (replying to @RandallKent )
a year ago

I haven't run into any significant performance issues, except on slow wifi (I've found slack basically unusuable on airplanes). What type of performance issues have you had?

1 point
DavidNewell95's avatar
a year ago

Things get lost in the stream

4 points
JamesTimmins's avatar
a year ago

The flip side of Slack having a flexible API is that learning how it works is rough. I've spent quite a bit of time recently building an app that uses their home view, and Slack's approach to letting developers build interactive views is complex. Functionality is moderately well documented, but even though most of the information exists somewhere on the site, it takes a long time to figure out the location of the right information.

4 points
mrmitchclarke's avatar
a year ago

Lack of usage analytics.

4 points
awwstn's avatar
@awwstn (replying to @mrmitchclarke )
a year ago

Curious...what type of analytics would you want/how would you use them?

1 point
mrmitchclarke's avatar
@mrmitchclarke (replying to @awwstn )
a year ago

One of our company values is visibility, ie. We try to ensure everyone has some idea whats going on with other functions of the business. We have little way to measure who is contributing to this when we use slack as our primary communication tool. Existing analytics are more or less in aggregate. It would be nice to see, for example, the top contributors to the #general channel.

4 points
awwstn's avatar
@awwstn (replying to @mrmitchclarke )
a year ago

ah, interesting!

1 point
stephenflipmass's avatar
a year ago

Need a workspace component like drive or notion

3 points
pmckeats's avatar
a year ago

I’ll qualify this that there may be features I haven’t tested enough but I wish there was an option to make it periodically asynchronous.

3 points
awwstn's avatar
@awwstn (replying to @pmckeats )
a year ago

I definitely wish they had some async functionality. One thing I'd use a lot is scheduling messages (if I'm online on a Sunday afternoon I don't really want to hammer people with notifications -- would prefer to have it come through the next day)

2 points
imnoah's avatar
a year ago

every message has equal urgency

2 points
awwstn's avatar
@awwstn (replying to @imnoah )
a year ago

How do you think they could improve this?

1 point
kerriececil's avatar
a year ago

Organizing the threads over time

1 point
marcel_171's avatar
a year ago

No way to customize channels ordering.

1 point
BarronCaster's avatar
a year ago

Hard to start new message threads and channels on mobile

1 point
thehksk's avatar
a year ago

I don’t like that sometimes it feels very very professional and not wanting to chat up on teammates about anything other than work

1 point
RobertBMenke's avatar
a year ago

I believe Slack is missing out on a great opportunity to become a contextual knowledge base by integrating with Notion, Confluence, etc.

1 point
rianalynn's avatar
a year ago

no individual profile across all workspaces

1 point
argovaerts's avatar
a year ago

It dropped native IRC support so I switched to a external tool to provide this.

1 point
Ashrodan's avatar
a year ago

Messages load slower and it always takes time to connect

1 point
orarbel's avatar
a year ago

The new Omni text editor

1 point
maguay's avatar
@maguay (replying to @orarbel )
a year ago

Slack did finally add an option to turn off the new formatting toolbar and go back to Markdown/Textile formatting if you want. That helps a bit!

1 point
stefanpajkovic's avatar
a year ago

it can disrupt “deep work” and create the same problem as email when used without care.

1 point
nbsamar's avatar
a year ago

It does eat lot of my RAM :(

1 point
sheepsheerin's avatar
a year ago

Not a Slack problem really, more how it is used in our company but finding a balance between tthe potential distraction & intrusions and concentrating on other work and apps. Do you turn off and become unavailable or not?

1 point
maguay's avatar
@maguay (replying to @sheepsheerin )
a year ago

I've found you have to treat it a bit like email, and ignore it or turn off notifications when trying to do focused work, but then being more active in the morning/noon/late afternoons/whenever it feels like your team is more likely to have conversations.

The good thing is, if you turn off Slack notifications, colleagues can still choose to push the notification through if it's truly urgent (just so they don't abuse that!).

Have you found any good strategies to balance Slack availability and distraction?

1 point
ushma_17's avatar
a year ago

Sometimes buggy with notifications

1 point
ybrikeeg's avatar
a year ago

Threads vs channels are too confusing

1 point
imcatnoone's avatar
a year ago

Much like the folks at Basecamp, our team is “Real time sometimes, asynchronous most of the time” . Because of how much is happening on any given day, a lot can get lost in the chat—leaving team members feeling slightly overwhelmed and needing to scroll way back up for something. Even with Threads, the scrolling for multiple chats starts to leaving you feeling like there are breaks in the communication even though your actual flow is fine.

1 point
maguay's avatar
@maguay (replying to @imcatnoone )
a year ago

It would be amazing if Slack could find a way to make a "daily digest" of important conversations, though how they'd go about that is beyond me. Has your team found any ways to help with this?

1 point
spruisken's avatar
a year ago

I've always found search difficult in Slack.

1 point
tanayj's avatar
a year ago

Slack works great for synchronous communication but not so great for async. It encourages frequent, short messaging which sometimes can be noisy.

1 point
tomraggett's avatar
a year ago

Can be overwhelming in terms of chat and notification volumes.

1 point
object2dot0's avatar
a year ago

Desktop and mobile apps are slow

1 point
LamboJ's avatar
a year ago

Lack of organization, and information may tend to get lost on busier channels.

1 point
sathishkraju's avatar
a year ago

Sometimes slack is slow and I have to restart multiple times. Also, slack mobile app notifications are patchy.

1 point
typicalmitul's avatar
a year ago

Managing notifications for different workspaces within 1 client is confusing.

1 point
jeannehopkins's avatar
a year ago

The proliferation of channels w overlapping messages.

1 point
MdMmiah's avatar
a year ago

10k message limit for the free version sucks.

1 point
davedemuth's avatar
a year ago

I dislike how draft messages get bumped up to the top if you move away from the conversation temporarily. I always lose track of where it went!

1 point
maguay's avatar
@maguay (replying to @davedemuth )
a year ago

One handy trick is that the CMD+K or CMD+T switcher shows channels with unread messages first, followed by those with draft messages, so you can use that to jump to channels with draft messages in a few keystrokes.

1 point
mikaelvinding's avatar
a year ago

Pricing too high and should be possibly be tiered based on user type.

1 point
bobpage's avatar
a year ago

Returning from a vacation, you really have to crawl all the channels and wade through endless discussion when you really only care about the final outcome. As opposed to, say, relying on a wiki page being updated. Not necessarily Slack's fault, it just makes it easy to do.

1 point
ChirayuAkotiya's avatar
a year ago

Not being able to name threads is a missing feature. It becomes a hassle to search threads.

1 point
its_honza's avatar
a year ago

The overwhelming noise it creates in day to day communication

1 point
Ugo_alves's avatar
a year ago

It becomes a source of distraction instead of focus. Too many pings and channels.

1 point
tienlex's avatar
a year ago

The Workflow feature isn't available for free users.

1 point
egg_ert's avatar
a year ago

The noise it generates for a lot of team members

1 point
veeralshah's avatar
a year ago

Inconsistency of use

1 point
sechegarays's avatar
a year ago

Finding something with a search can still take a long time. After following a link going back to try to find another conversation is cumbersome and slow.

1 point
kimberlywtan's avatar
a year ago

Frequent notifications about topics that aren't as relevant to me

1 point
billsmitha's avatar
a year ago

Catching up on Slack messages and all of the noise can be painful.

1 point
thatsjustliam's avatar
a year ago

It can be very distracting.

1 point
anant_garg's avatar
a year ago

Notifications can be painful sometimes

1 point
bonam's avatar
a year ago

Firehose of information and many important files and info gets lost.

1 point
emiltamas's avatar
a year ago

Electron based, should be lighter on laptop batteries...

1 point
TweetsAngies's avatar
a year ago

Not customisable enough, should be able to group channels/users.

1 point
IsaacRLien's avatar
a year ago

Needs more customization for notification/message priority. Especially for new team members, they can be overwhelmed by the amount of messages and notifications across dozens of channels.

1 point
MorganJLopes's avatar
a year ago

People feel the need to treat it like a real-time messaging tool, which can greatly impede focus and productivity. We've found in helpful to reiterate the need to shutdown/logout/minimize Slack when pursuing deep work.

1 point
anibunny0's avatar
a year ago

Onboarding. People who are on multiple Slack workspaces signed up via different email addresses continue to face a significant level of difficulty while using all those workspaces.

1 point
ecrcook's avatar
a year ago

It low stability can be frustrating.

1 point
jonhearty's avatar
a year ago

Too much distraction!

1 point
iwhite's avatar
a year ago

Hate their reminders

1 point
sharonshebib's avatar
a year ago

The one thing I like least about slack is that people communicate more on slack than email and sometimes things should be sent via email

1 point
basharov_'s avatar
a year ago

It doesn't exactly cater for the size and type of team that you are - for example I used Slack in both an enterprise department and also as a co-founder of a 2 person startup, and the communication is quite different. I would say that for the enterprise team Slack's features were a welcome addition, however for the startup we found ourselves adding too many unnecessary channels, integrations, bots, and things that distracted us from focusing on work.

1 point
steve66319990's avatar
a year ago

Very difficult to search for content

1 point
theBetaGuy's avatar
a year ago

User Management. Difficult to remove users from specific channels or groups via the app.

1 point
ravirahul_'s avatar
a year ago

The pool of integrations is limited.

1 point
maguay's avatar
@maguay (replying to @ravirahul_ )
a year ago

Curious, what Slack integrations did you want that you couldn't find?

1 point
djiaoMei's avatar
a year ago

DMs can grow to a group of people, making it impossible to find the message if you don't remember which channel it is in

1 point
marinapape's avatar
a year ago

Not a fan of the rich edits they introduced. Keep it simple, Slack!

1 point
aiko_kurishuna's avatar
a year ago

There’s isn’t a good way for me to organize the channels other than “starring” them. There are certain channels that I don’t need in my view unless a new message pops up, so I wish there was a way to control what’s comes up in my view of visible channels as it can become a long list.

1 point
zhangwins's avatar
a year ago
  1. Search sucks - hard to find info / messages sent in different channels.
  2. Distracting - ease of accessibility (both ways) is a detriment to focus and productivity
1 point
sarthak_jain's avatar
a year ago

They take years to implement must have features

1 point
MeSanti's avatar
a year ago

When receiving messages from different channels, it's difficult to find specific messages sent by different users.

1 point
blaung's avatar
a year ago

Call quality could definiately be improved.

1 point
TweetsByTW's avatar
a year ago

The whole concept of Slack can oftentimes create a distracting environment taking away from getting things done.

1 point
paula_recker's avatar
a year ago

Information overkill.

1 point
mattolde's avatar
a year ago

It takes time from me with too many notifications. I turn it off or mute most things now.

1 point
typecode's avatar
a year ago

It becomes a distracting and disorganized source of information

1 point
srochiramani's avatar
a year ago
  • Mobile app notifications aren't as reliable.
  • Mobile App isn't fast.
1 point
rashansultan's avatar
a year ago

The interface could be slightly more friendly and less cluttered

1 point
Gloria_Bae's avatar
a year ago

Information overload

1 point
mrefranklin's avatar
a year ago

It's hard to locate or memorialize decisions within the app. Would like a better way to flag all the important bits for myself and others.

1 point
Piu314's avatar
a year ago

I can't use it 24*7, have to sleep sometimes

1 point
_RussellDavis's avatar
a year ago

The way it implements threading is a usability disaster.

1 point
emoRobot's avatar
a year ago

Conversation flow doesn't work. Notifications will come in and you have no idea where they're from, replies can happen without surfacing, the conversations disappear after a while and you can't view the history, it's all completely broken.

1 point
BilalBudhani's avatar
a year ago

One thing I like the least about Slack is the sense of staying connected with your work almost all the time. It blurs the line between co-workers about when I'm active and when I'm not. There are some measures taken by Slack like do not disturb etc. but I believe there can be a better solutions.

1 point
robertsiipola's avatar
a year ago

Sometimes, when writing long comments the app gets notably slow.

1 point
darkhorsearb's avatar
a year ago

Gifs aren't very good

1 point
ohadamboy's avatar
a year ago

How you sign into Slack groups. I think the sign in process can be improved.

1 point
wadefoster's avatar
a year ago

Needs a better way to organize messages you need to respond to.

1 point
ShashankJogani's avatar
a year ago

Limited email integration

1 point
ksatirli's avatar
a year ago

When used incorrectly, it increases distractions.

1 point
juliankurland's avatar
a year ago

Not really Slack's fault, but the huge amount of notifications that it spits off when you're in a lot of channels. Hard to figure out how to manage what to keep silent and what not to without accidentally missing things. So I keep everything on and then I get so many notifications I miss things anyway.

1 point
barak_kaufman's avatar
a year ago

The notification noise is insane!! Hard to maintain focus and can be stressful.

1 point
alain_lehouf's avatar
a year ago

Memory footprint is too high

1 point
cvjaeger's avatar
a year ago

Productivity loss from constantly having to check channels

1 point
YatinBadal's avatar
a year ago

It some UX quirks and kinks here and there.

1 point
John_Gattuso's avatar
a year ago

I really don’t like the Threads feature

1 point
nikbaron's avatar
a year ago

Channel overload :D Can get overwhelming

1 point
debgotwired's avatar
a year ago

I wish I could tag conversations. I simply lose them when there are too many and often miss out on important stuff.

1 point
mkammerer's avatar
a year ago

Most of my day is consumed by staying up to date with Slack.

1 point
sethcorder's avatar
a year ago

There's too many collaboration tools out there.

1 point
CourtneyAFahrer's avatar
a year ago

The notifications from all the channels can get overwhelming.

1 point
sotoventures's avatar
a year ago

I'm quite annoyed by the SlackBot notifications that can't be turned off apparently. It doesn't make much sense that you can shut off all other notifications but these. I wrote into support and sure enough, it's not possible.

What this causes me to do turn off all notifications in general. Hoping they can fix this as I have a ton of app that auto-post activity from 3rd party systems into channels!

1 point
AcTiVillain's avatar
a year ago

Can't sort messages by recency

1 point
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