This isn’t an original “con” necessarily, but the more complex your Zap is the harder it is for Zapier to effectively communicate where the issue originates when one does. This can result in offline Zaps for longer than they’d need to be if the software was a bit more proactive about where breaks might occur.
Expensive: the more you add automation, the more expensive it becomes, for life!
It takes a lot of clicks to do things and can be tedious/difficult to understand.
As an advanced user I would like to create loops, copy and rearrange steps inside zaps.
Their new editor is not quick enough to navigate if you know what you're doing
You have to figure it out by yourself if you want to learn more complex automations
The slightest modification to a Zap process turns off the Zap, and requires turning it back on. This is a small nightmare each time I have to make a change, since whatever organizational process I’m working on essentially dies immediately until I finish editing, testing, and turning it back on.
Their pricing model. I wish I could do more with it without spending $200 every month
Debugging is hard! The built in testing tools are good but especially with more complex zaps it's easy to get lost as you move through the steps.
I also wish the plans weren't prices around the number of active zaps.
I've only used the product once. I liked it but it didn't "hook" me when I was effectively window shopping.
A couple of times, the way Zapier parses API of some platforms was changed without warning, leaving us SOL. Also, when editing zaps, it sometimes forces length tests, even for tiny changes.
Unfortunately Zapier is not integrated into some really useful APIs such as the Oura ring.
Not impressed with pricing scale. Automation tools existing within other platforms are more than useful for the average worker making Zapier an unneeded expense for most employees I work alongside.
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