The preferences functionality could do with improvement, particularly ensuring that everything you can do in the web version is also in the installed client.
Would like to see a more “URL friendly” approach to certain types of meetings, instead of ID based (with the exception of your personal alias).
Need to streamline meeting code sharing. Seemingly, 1 out of every 3 meetings has an issue with the meeting code feature.
It hardly ever picks up my upcoming meetings and launches automatically. I always end up launching zoom, then having to switch to the damn calendar to click on the link. Yes, I have authorized access to the right email address.
The zoom team pushes frequent updates, so frequent that I have taken for checking for updates every morning before I start my meetings. These are useful, but the flipside of this is that the software can be very unstable. Forgot to update that one time, or update too soon before bugs are noticed (and corrected) and suddenly your computer freezes up and sounds like a 737 lifting off. I wish they pushed updates automatically and focused on performance.
Clunky UI. Unnatural keyboard shortcuts, doesn't fit well on HiDPI screens.
I don't like the window view resize options, They need to make it easier to re-size the window that you are showing and the window of the person you are speaking to.
Sales folks are a bit agro for our size of business, they don't seem super well equipped for teams in the 5-10 person range.
it has to open a browser and then asks you to confirm if it can open the zoom client (i know this is probably the browser's limitation but it's just one extra step)
also, the default dial in code is US (we're uk based) and it's not that easy to change
Only meetings scheduled by your account are shown in the app, it would be mega useful if it displayed all meetings with zoom details sent to your calendar.
Lots of options to customize, but hidden in various spots in the app and online
A little too much functionality, authentication sucks if you have multiple profiles on chrome
Horrendous privacy issues, of course, from dubious encryption to unauthorised access to rooms.
It takes too many clicks to start a meeting instantly and share the details with someone
Registration functionality is pretty much non existent for normal zoom meetings, and embarrassing for webinars. Hence we see products like zmurl.com, offering a layer on top of Zoom. As an admin, I also find the editing and customising of the built in emails very complicated.
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