Question

What SaaS product would you happily pay 3x more for?

Wanted to start a thread of products that are SO differentiated, useful, and loved, that you'd be happy to keep paying at a much higher price point.

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#Marketing #Sales #Project Management #Cloud Computing #Accounting #Documents #Development #Analytics #Monitoring #Business Intelligence #Payments #Customer Support #Transactional Email #Database #DigitalOcean #Segment #Zapier #ClickUp #Adobe Creative Cloud #Sentry #Taskade
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anonymous
10 months ago
Taskade

I am a huge fan of Taskade's pricing model. Taskade is a relatively new product that is on its way to competing with project management apps like Trello & Asana. While it has a few ways to go till it gets there, I think in addition to the product being a great one, I believe their advantage lies in their pricing.

The biggest challenge I have had over the years with project management tools is that they charge per user/month for all users regardless of whether they are contributors or just passive consumers. This made it hard for me to justify the cost to my company.

With Taskade you just pay $10/per month to get access to all the features on the Taskade Pro platform for unlimited users. This price drops to $7/mo if you pay annually. Think about that in comparison to other platforms (Asana, etc) that charge on avg. $8 per user/mo.

I would be willing to pay 3x the cost I am currently paying for Taskade because of the unlimited access to all features and the ability to add any number users.

13 points
maguay's avatar
@maguay (replying to anonymous )
10 months ago

Interesting! I'd come across Taskade but hadn't tried it yet. That's incredibly cheap; Basecamp's one other tool I know that charges per team instead of per user, but it costs $99/month (which is still incredibly cheap for teams with >10 users compared to anything that charges per user).

Its slogan says "Chat, write, and get work done." Does it use Notion-style notes where you can write and organize to-dos in one place? And do you use it for chat, too, instead of something like Slack?

4 points
gaurabhmathure's avatar
@gaurabhmathure (replying to @maguay )
10 months ago

The product is definitely a work-in-progress. But I am usually an early adopter of many products and tend to see them for what they could become.

The good thing about Taskade is that it is incredibly flexible and completely worked for our team as we could use it for various use cases.

A good sign is that Taskade just received $5m in funding, so I cant wait to see how they scale their existing product.

3 points
gaurabhmathure's avatar
@gaurabhmathure (replying to @maguay )
10 months ago

The product is definitely a work-in-progress. But I am usually an early adopter of many products and tend to see them for what they could become.

The good thing about Taskade is that it is incredibly flexible and completely worked for our team as we could use it for various use cases.

A good sign is that Taskade just received $5m in funding, so I cant wait to see how they scale their existing product.

2 points
NBNite's avatar
10 months ago
Zapier

From the moment I was introduced to Zapier several years ago, I completely fell in love with the tool (I've even begun using the paid version in my personal life). Today, my team uses Zapier to automate workflows across 15+ apps and relies on more than 40 zaps to streamline our processes and create efficiencies at every turn.

For the countless hours saved and the value gained from these workflows, the $600 price point (professional level, paid annually) seems incredibly low. If you're only looking to dabble with the tool, you can make use of the free version (free forever, not just for a trial period) or the starter plan ($20/$25 per month).

12 points
gianantoniopepe's avatar
@gianantoniopepe (replying to @NBNite )
8 months ago

Came here to say Zapier. I wouldn't "happily" pay 3x more for anything, but Zapier is so entrenched in my company's workflow that it would almost be impossible for us to leave.

7 points
iCanAutomate's avatar
@iCanAutomate (replying to @NBNite )
9 months ago

Hey that is really interesting to hear. Have you had a chance to look at Integromat yet?

3 points
NBNite's avatar
@NBNite (replying to @iCanAutomate )
9 months ago

Hi Arpit - I had explored Integromat when I initially set out on a search to automate but at the time, there were a few integrations available on Zapier that the tool didn't yet include. I hadn't taken a look at their integration list since then but a quick glance shows they've expanded massively and are definitely worth revisiting.

To my point above, we happen to use Zapier but I believe that a connection/automation platform, in general, is such an undervalued tool and can help companies and individuals save countless hours and dollars overall.

2 points
iCanAutomate's avatar
@iCanAutomate (replying to @NBNite )
9 months ago

Right on! I lead growth at Integromat and I couldn't agree more! :)

3 points
awwstn's avatar
10 months ago
Segment

I hadn't used Segment in a couple of years until recently, and am blown away by how powerful it is.

We are running all of our analytics, transactional email, marketing automation, and email enrichment through Segment. It's obviously a bit time consuming to set up, but it's incredibly powerful once you do. Now, if we wanted to switch from one analytics provider to another, we could have the implementation be live in a few clicks.

I think Segment could be charging 10x more and we'd STILL be saving money vs. the amount of time it would take us to set all this stuff up manually.

11 points
iCanAutomate's avatar
@iCanAutomate (replying to @awwstn )
9 months ago

That's interesting to hear about a product that is already perceived to be very expensive, especially if you have thousands of MTUs to track.

3 points
awwstn's avatar
@awwstn (replying to @iCanAutomate )
9 months ago

We do have a pretty low price right now since our volume is low. Maybe when we're 10x bigger I won't be soooo stoked with the pricing, but @ $120/mo. for 10,000 MTUs, it's a phenomenal value.

4 points
zmh's avatar
10 months ago
Sentry

We've used a few different logging tools to debug issues, but Sentry had such a wide range of integrations and SDKs that adding it took half a day and easily saved us multiple days of debugging issues or (worse) not knowing something was happening behind the scenes.

10 points
maguay's avatar
10 months ago
Digital Ocean

I cut my website hosting bill by nearly a third when I switched to Digital Ocean from a legacy hosting site, and the experience at Digital Ocean was so much better it's hard to even compare them. My site is faster, I have more control over it, and being able to spin up a new server so easily made experimentation easy.

And since they charge per-hour for droplets, I often will spin up a new droplet for a couple hours to test something out, then destroy it, and pay a few cents. It's so easy and cheap—they could easily raise the price there and still deliver incredible value.

9 points
avatar
anonymous
8 months ago
EzGif

Easy answer bc they run on donations, but if you're in marketing, this site has saved me SO much time and is so easy to use its insane.

7 points
maguay's avatar
@maguay (replying to anonymous )
8 months ago

I'll have to give that a try next time I need to edit a GIF; I've always used Gif Brewery for that, but sometimes it'd be handy to do it in a browser.

4 points
avatar
anonymous (replying to @maguay )
8 months ago

There's something about EzGifs barebones that resonates with me, but definitely need to try out Gif Brewery a bit more

3 points
maguay's avatar
@maguay (replying to anonymous )
8 months ago

Gif Brewery's good, but I do manage to crash it about one out of 5 times I use it, which always makes me hesitant to use it more.

1 point
iCanAutomate's avatar
9 months ago
ClickUp

It's an incredible productivity tool packed with features and very affordable too. We rely on it for all our collaboration/task management needs and it works really well. And to top it off, it's extremely well-designed.

6 points
max_hodges's avatar
9 months ago
Adobe Indesign

I needed a desktop publishing software that was scriptable because I wanted to create thousands of flashcards to learn Japanese Kanji, and I didn't want to design each card by hand. Indesign did the trick, and White Rabbit Press "Japanese Kanji Flashcards" were born. The product earned us +1M in sales in product sales, and we spun off two more companies in along the way which do million in annual revenue. If it wasn't for Adobe Indesign, we would never have started this project.

4 points
maguay's avatar
@maguay (replying to @max_hodges )
8 months ago

That is such a cool story, love how you were able to build a business around InDesign and how you've recognized its role in your success!

1 point
abouelatta_ali's avatar
9 months ago
1Password

I think people underestimate how critical CS is. Since 1Password has all my passwords, credit cards and other personal info, there is no way in hell I'll be discontinuing my subscription anytime soon. Actually 3$/month is very cheap, I think 1password is the lowest subscription I pay now ( and I pay for A LOT OF THINGS). Don't give them any ideas but if they raise it to 9.99$ I would happily pay.

3 points
maguay's avatar
@maguay (replying to @abouelatta_ali )
9 months ago

That's a really good point. I still use their older non-subscription license, and it's very well more than paid for itself. I'd be lost without it.

1 point
shawnyeager's avatar
8 months ago
Carrd (carrd.co)

Carrd is hands-down the best, most attractive one-page site builder I’ve found. Even on mobile, the builder UX is flawless. From $9-99/year, it’s a steal.

3 points
maguay's avatar
@maguay (replying to @shawnyeager )
8 months ago

Neat to hear the builder works well on mobile too—that's rare for a site/landing page builder!

3 points
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anonymous
8 months ago
Google G Suite

Obviously the consumer version is free, but I'd easily pay more for Google's core biz ops tools. What does this amount to? I'm not entirely sure, but I get the feeling Google's R&D/UX is so far ahead of competitors that the pricing could ultimately be fairly inelastic.

1 point
maguay's avatar
@maguay (replying to anonymous )
8 months ago

They did raise G Suite's prices from $5/month to $6/month (and $10 to $12 for the higher tiered plan) in early 2019—but you have a good point, as I don't believe there was nearly the backlash to that price increase as with, say, even Dropbox' similarly moderate price increase.

Microsoft Office 365's pricing likely puts a cap on what Google can charge for G Suite, though, if they want to keep it attractive to companies switching from Office—but existing users would likely be willing to pay more.

2 points
esoneill's avatar
7 months ago
Slack

I know Slack is expensive, but we get a non profit discount...it's so essential to our workflow, if they raised the price by 3x, we'd stick around.

...Probably. I know Microsoft Teams has been making great strides lately...

I can't think of any other software for which this is true.

1 point
nmgav's avatar
4 months ago

1) Notion
2) 1Password
3) Slack

1 point
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