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What slack bots do you use for round robin assignment (for tickets / issues?)

Just looking out to see if there's something that's easily configurable and can assign tickets or issues.

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shieldscapiche's avatar
2 years ago

We wrote our own for JIRA, its pretty easy with JIRA and Slack’s APIs.

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oles_tourko's avatar
a year ago

I wrote a bot for this called Pickle (https://pickle.bigbunny.io/). It does round-robin assignment and is highly configurable. It works with @user / @group / #channel tags, for example: /pickle #support Handle Ticket SU66.

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