Some of the tools people complain about most are ones that you don’t get to pick, things like issue trackers and content management systems that would be incredibly hard to replace.
Then there are the lighter tools, the personal to-do list apps and note taking software and email clients that people love talking about. They’re easy to switch—and something you get to pick in your workplace. You can try them on your own, and if they work well, others in the company may start using them as well.
What software have you started using on your own, loved, and then evangelized throughout your company?
I came into an IT company full of Microsoft and Cisco fans. We were running 2 on-premise phone systems (caused by a merger) - Cisco and a proprietary system. We needed to be on 1 system. Everyone wanted to try out Teams/Skype for Business but I knew RingCentral would work. I was overruled initially but once they found out Teams wouldn't work (which I told them, but they didn't listen), they gave me the go-ahead to 'try' RingCentral. Of course it worked out of the box and I implemented it myself (I'm the finance guy, not IT). We've been running it successfully ever since.
Still can't convince them to get off Quickbooks Desktop and move to Quickbooks Online though...
This may be cheating as I picked it for our team early on, when we didn't have a team notes, intranet, or project management app yet. But in my previous team, the company used Quip for shared documents—and I'd used Notion on my own and in smaller teams, so I thought it would be a better option. So when I had the chance to pick a shared notes app, I double-checked versus the competition to make sure it still seemed like the right choice, and then got the team to use it.
And it seems like it's been a good choice so far. We use Notion for everything from notes and brainstorming to project management, research gathering, and more.
I love this question!
At my old company (more mature start-up), we switched from Campaign Monitor to HubSpot for our email needs, so when I joined a new start-up I recommended HubSpot for email and CRM. I don't love it by any means, but for the purpose of just getting started, I knew i'd be able to get it up and running fast, having gone through pretty robust training with HubSpot in my former role.
If we weren't using Loom already I would've brought that over too. It's great for communication for external clients or customers, since they can watch it at any time and it adds both a visual and human element to explaining or showing something.
Ahrefs. From reading their content to trying out the tool, was easily hands down the best tool for doing SEO research.
GQueues. Everything you need with a task manager (to include full Google calendar integration for time-blocking) and nothing that you don't.
Fully customizable and GTD-ready.
I've been using it since 2012.
The market is bursting with new software, a lot of new products are launching every day. A few months ago I posted on Capiche about my SaaS idea. Your feedback is priceless and helped us to change...
Particularly for comm tools like slack and zoom, and you are purchasing for a team, what admin features are most valuable to you beyond ‘standard’ user features?
What are the most significant differences between Airtable, Monday.com, and Smartsheet?