In How does your company communicate/collaborate remotely?, two teams mentioned Slack and two mentioned Microsoft Teams, then other tools that were mentioned included: Trello, Zoom, Google Docs, Taskade, Skype, GoToMeeting, WhatsApp, Quip, and WordPress.
At Capiche, our core trio of collaboration tools are Slack, Zoom, and Notion:
Obviously our team is huge on Yac. Day to day conversations happen over voice messages there as well as almost all our feedback and tasking.
We use Slack for links and notifications like GitHub commits and Invision comments. It’s basically become Yo for our team at this point. Asana is for project management and bugs, although I’m pretty task management system agnostic at this point. SoFriendly used Hubstaff Tasks for example.
I’m the odd man out here and not a fan of Notion. We use Slite, and Slab is also a really awesome alternative that we loved.
Oh also recently dumped Superhuman for Missive and really enjoying that although I badly want to redesign it.
Slack has so many integrations that it basically becomes our notification hub. We know when a client comments on an Invision, when an Intercom message comes in for Yac, we see each commit for GitHub and we even know when new code is pushed to the server. All this typically goes to our email but definitely gets lost in the noise. It’s much easier to mute Slack channels too and then skim real quick to just get an idea for what is happening in all our systems. I doubt anyone is reading the notifications but it just kinda lets us know the company is alive and kicking.
That definitely resonates. We've got some channels that fill up automatically with notifications that we never check per se, but it's a quick way to get the pulse of the things and a great record if we need to go back and search through stuff.
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I've also really enjoyed reading the Basecamp team's Guide to Internal Communication which shares the best practices and habits they've developed to make remote communication work well (which for them happens almost entirely inside Basecamp, but the same strategies can work with a variety of tools).