What's your favorite software that you've started using this year? Anything special that improved your workflows and helped you be more productive in 2020? Or were there any major updates to software you already used that made you like it even more in 2020?
This is the year of the 'backlink'. Obsidian and RoamResearch (and a bunch of other new or enhanced apps) are amazing and seem to be fueling their own note-taking resurgence. I never thought I'd hear 'Zettlekasten' in normal conversation. Not a Notion person but uh, be hard to ignore that beast too.
Both fundamentally changed the way I work and our company strategies.
ClickUp - for personal work productivity, though unfortunately it won't scale for the business' needs
I'll second Integromat. Have been a big Zapier user for years (I consult and teach it) but have put off learning Integromat.
Some of the stuff I've automated for our biz wasn't possible in Zapier and it is freaking awesome to have it sorted now. Wish I started sooner
We used to use Zendesk, so I'm somewhat familiar, but wondering if anything cool has been launched in this space recently. Table stakes would be ability to assign tickets, add status, and have back...
I'm looking for a way to list 3 weekly onboarding events where each one is run by a different person on our team, and where multiple people can attend each events. Ideally we could let people see a...