These are my top 3:
-user permissioning (ability to upgrade/downgrade/remove/add users)
-storage/history for posterity
A few things that are newly top-of-mind for me with software management for teams as we migrate to a new domain:
1) User roles - ie. customizing settings for a specific "role", and quickly being able to assign new users to that role.
2) Branding - aligning brand fonts/styles across an organization
3) Export/historical overview - maintaining records
These are the top 3 things that gripe me about any admin portal
offer SSO without requiring a higher tier of payment. Security shouldn't be paywalled
I think Slack does this best, when you add paid user they add a license. If that user is offline for 2 weeks they stop charging you. It bugs me when I add a user on Zoom and it tells me I don't have enough licenses. I then need to go buy a license and then go back to the user I created and assign it. In the same regard make it easy to remove licenses when someone leaves. Slack does this automatically, Miro when I remove a user lets me easily adjust the number of licenses down.
Seperate billing email
Allow me to send my invoices to invoices@mycompany. I've got so many forward rules setup because of companies who have to send the bill to me as the primary account holder even though I don't do anything with them.
The market is bursting with new software, a lot of new products are launching every day. A few months ago I posted on Capiche about my SaaS idea. Your feedback is priceless and helped us to change...
Particularly for comm tools like slack and zoom, and you are purchasing for a team, what admin features are most valuable to you beyond ‘standard’ user features?
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