Would love to hear your stories of great customer support interactions and projects you're loyal to for their support as much as for their product.
I realize that AWS isn't exactly a piece of software, but their support goes above and beyond to define and resolve issues. It is also very reasonably priced for the quality of support.
As new Gusto users, it has been such a pleasant and welcome experience working with a team that prioritizes customer support and the client experience so strongly. When onboarding any new saas tool or provider, our team always wants to know about the different support channels/options available, and Gusto has us covered with phone, email, and chat support. Thus far, the representatives have only been friendly and knowledgeable, and the interactions have been enjoyable - something to look for in any software but amazing to have in your payroll and benefit provider.
Always available and super knowledgeable staff. Exactly what you need for managed hosting.
Weird answer, I know; but this is the best support and strongest community around a software product I’ve seen in quite some time.
Jeff Bezos has created a tech behemoth based on great products, services, and CX. I'm routinely taken aback by how simple it is to get ahold of an Amazon rep for AWS, etc. and easily settle/resolve bugs, errors, disputes, etc. Contrast Amazon with another tech giant, like Facebook, and the difference is night and day.
So fast, so helpful, so efficient. Needed them to change my title and they got back to me and fixed it in ~5 min.
Three major considerations I have been using to evaluate the plethora of options available: 1. Effortless/non-intrusive: It shouldn't feel like a video call 2. Price: As this app would be complime...
I've been looking to try something new for knowledge/documentation storage for a little while now. Confluence has always been there, but I find it to be relativly limited for the cost and additiona...
Hey guys, first post here. As part of my work, I have to deal with and respond to a lot of incoming messages from different chats: Linkedin/WhatsApp/Signal/IG. I try to use Unreads/Archive features...