September 30, 2020


What is the worst part of using SendGrid?

Any parts you find frustrating?

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SendGrid Premier users: What made you upgrade your plan?

Anything that the Premier plan offers that's not included in Pro?

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What happens if you go over your SendGrid email limit?

Does SendGrid cut you off from sending more emails immediately, or bill per-message after you hit your limits?

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How are SendGrid overages billed?

Worried about which plan to choose for a fast-growing email audience. Is it better to choose a larger plan than to risk overages?

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What is the best SendGrid feature?

Anything specific that sets it out from other email sending services?

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Do you use SendGrid’s marketing campaigns tool, or use another app for rich emails?

We're using SendGrid for our transactional emails, but still use MailChimp for email newsletters. Have you consolidated all your emails into SendGrid, and if so, how have you found it?

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Has anything changed in SendGrid since being acquired by Twilio?

Any combined pricing plans, or discounts if you use Twilio services as well?

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Why did you choose SendGrid?

What makes it better than its competitors at sending email?

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Is Zoom better than GoToMeeting?

If you switched from GoToMeeting, are there any features you miss in Zoom?

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