April 23, 2021


What do you automate in Slack?

Our team uses integrations to get notifications in Slack about a wide range of events across our software—but that's more using Slack as a notification hub. What other ways do you automate tasks in...

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What's most frustrating about Slack?

Slack search never seems to find what I need on first try—but then, many apps' search tools aren't great. What parts of Slack don't work as well as you'd like?

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How has your Slack usage changed over time?

Are you and your team using it more, or less? Have you replaced other communication tools with Slack, or do you find email and other apps being used more in your workflows again?

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Which Slack Apps do your team use?

I've added Slack integrations via Zapier, and turned on built-in features like Slack's GitHub integration, but haven't added any 3rd party Slack Apps. Which do you recommend?

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Did you import older chats to Slack? How did it work?

Curious how Slack handled migration from Hipchat and other chat apps.

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What happens when you cancel a Slack account?

Does your team get downgraded to Slack's free plan (and lose access to older posts) or does your account get deleted entirely?

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Why did your team choose Slack?

Especially curious if your team switched from HipChat or another older chat app—or if you picked chat recently even with Google Hangouts Team Chat or Microsoft Office Teams included with your offic...

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Why did your team choose HubSpot?

Did you consider or previously use other marketing apps like Marketo? Were you able to replace multiple tools with HubSpot?

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How does HubSpot Marketing count contacts?

Can you archive contacts, or mark them as non-active, to reduce your per-contact fee? Are there any tricks your team uses to minimize your contact fee?

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