January 30, 2023

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Migrating off of Intercom

We currently use Intercom for 1) customer support (chat and email), 2) drip email marketing, and 3) customer knowledge base. But the nature of our business and Intercom's business model has quickly...

Good donor relationship manager / CRM for a nonprofit?

I volunteer with a small nonprofit and we're at the point where we could use a CRM. We don't have much budget at all for tech tools right now but could start setting aside some. Since everybody is ...

How do you read your email newsletters?

Everyone has an email newsletter these days, it seems—and they're often great. Some of today's best writing comes in subscription email newsletters. But then, that means your best reading lives al...

How do you organize and manage newsletters from Substack?

I’ve been using Substack for a while and reading newsletters on my desktop. There are many insights and learnings, which let me keep reading, however, my issue is that I cannot organize what I’ve l...

What are the best platforms for community management?

We have 15k newsletter subscribers, and have around ~2k of them in a Slack group. We're starting to encounter issues in terms of community management - specifically, it's hard to pin content like c...

What do you use for employee cyber security training?

We require new hires to complete a cyber security training as part of onboarding (ie. use a password manager, beware of phishing attempts, etc.) Looking into some alternatives and wondering what pe...

New Milestone: We’ve raised a $300K pre-seed round ⚡️

Hello everyone! Today, we’re thrilled to announce that we’ve raised a $300K pre-seed round ⚡️ Thank you everyone for believing in us from the beginning. This is a significant milestone, and we’r...