What features would make Intercom better for marketing, lead generation, and customer support for your company? What would you like to see added to Intercom's chat box?
Looks like the Intercom free plan is gone—is there any way to still get it free as a startup?
Considering adding the custom bot or answer bot to our Intercom right now.
Do you only rely on it for chat, or use its full marketing and support features?
Trying to find more ways to automate support, and would love to hear ideas you have.
Seems I see the Intercom popup less on sites today. Has your team decided to quit using Intercom, and why? Or did you move Intercom only to your support site?
And if so, does it bill for the whole year upfront?
Our website gets far more traffic from marketing content than we have actual users visiting our site. Would every site visitor count as an active person, or only our logged-in users?
Curious if its email support tools are as good as its chat, and if we could use it as our one app for customer support.
Did you have other apps for customer support, chat, and documentation that you replaced with Intercom, or did you add it as a brand new addition?