Community Discussions

How do you track your business expenses?

Does your team send all receipts to an app like Expensify, or do you track expenses manually perhaps in a spreadsheet? Have company-focused credit cards like Brex and Stripe Corporate Card made it ...

Alternatives to SaaSOptics?

We are currently using SaaSOptics (~65 person company) but we are open to alternatives. We really like the invoice sync with our CRM (HubSpot) but are not super pleased with the dashboard functiona...

Is there an "Onboarding as a Service?"

Over the last couple of years, we’ve personally experienced substantial business challenges associated with navigating from manual onboarding of customers to self-service onboarding of customers. L...

What's your subscription stack, the tools you'd use to start a subscription business?

Subscriptions are everywhere, the core business model behind everything from new media and entertainment to the software that powers our businesses. And they're easier than ever to start, with tool...

What software should a modern office suite include?

For over 30 years, the Office suite has meant a bundle of software including a word processor, spreadsheet, and presentation tool among other apps. But are those the most relevant tools for a mode...

Chargebee vs. Recurly vs. Stripe Billing

Anyone have experience with these? I've used Chargebee in the past and had a great experience, but it looks like Stripe Billing has added a ton of the key functionality so maybe Chargebee/Recurly a...

Best document signing tool

Hey, For our UX/UI design and development agency, We sign a lot of documents, just looking for the best tool to facilitate these agreements and make the friction as little as possible. Mainly in...

How many SaaS tools do you collaborate across on a daily basis?

When I used to work at a large company I remember my work being spread across GitHub, Google Drive, Slack, Datadog, Figma and Dropbox, in that order. I pay close attention to my workflows and I not...

What software do you wish existed?

What software are you looking for that you've never been able to find, and wish there was something for that exact use case? Maybe there's something that almost fits your needs but not quite. Or m...

What is the best tool for building, generating and sending quotes?

We build and market websites and we are trying to shift away from an all-you-can-eat type of service, and move towards a quote based system. Does anyone have any good tools for building, generatin...

What's the best way to sell online in 2020?

Do you start an eCommerce store? Sell stuff in a marketplace? Spin up a landing page and sell directly? Post in a social network? If you had a few hours to start from scratch and start selling st...

What do you use to manage subscriptions for your SaaS company?

What are the pro's and con's of different SaaS subscription manager solutions (top Google paid search results: chargebee.com, saasoptics.com, gogenuity.com, cleanshelf.com)? Clicking around I also...

Breakdown of software I'm using to build a SaaS

Here's a breakdown of apps I'm using to build a SaaS: Heroku as I'm not a DevOps, and I don't know anything about Docker. Heroku is good with all the add-on they offered (and locked you in?) Twi...

For a SaaS, would you use Paddle, Chargebee, Chargify, or just Stripe?

I love Stripe but I've heard of VAT/sales tax in certain countries for example in the EU countries that it is not handling. I'm looking at other options as I'm wondering what to use from day one ...

What’s your view on the stock market right now (March 10, 2020) and what do you see as good hedges (either ones you have made or would make now)?

You have some interesting insights about financial markets. Interested to see what you think.

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Japanese or international school for your children?

Weighing the same decision for my child.

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Getting to Bay Area level income outside of the US?

What would be your career advice for a developer from Eastern Europe? There is good infrastructure and IT community, but nowhere near Bay Area levels of compensation. OK with remote work, OK with t...

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Does your twitter following influence your day-to-day?

Given an automatic audience of 75k+ people, how often do you find yourself thinking about this group? In what ways has building a twitter audience negatively impacted you?

Do you think it's still worth learning to cook?

In an old HN comment, you mention "cooking" as one of the commonalities you see among happy people. Do you still find that to be the case? And by "still", I mean in light of the current food delive...

Does venture act in the same way as entertainment?

You tweet a lot about new companies, venture, and skill development. Would you say that venture teams operate similar to fledgling production crews that make tv shows and movies?

"When is a pay cut okay?", or "How to value startup options?"?

There's lots of opinions out there about stock options ranging from "most likely worthless" to "huge potential for monetary gains". How would you value the stock options part of startup's compensat...

What do you think about the digital nomad movement versus emigrating to a foreign city and living there?

Do you feel like you have a significantly differentiated worldview from your time in Japan that let's you see ideas in a new way? Could you recreate this if you were just visiting, or does it requi...

What are the best signals of a great job opportunity? At what point do you switch from optimizing for career/skills growth to earnings?

As a mid career PM, I'm trying to understand if I should maximize income now vs take roles that have the opportunity to increase the value of my skills (has a hit to income)

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Failing to find people interested in my B2B product before building it?

I'm starting to build a B2B product that has around 3 competitors in my country. I'm very bad at cold emailing and can't get anyone interested. Is it OK to start building with just 1 potential cust...

Which angle do you think is the best path to make education better using software? (in desc)?

creating a "better" set of online courses (explained more thoroughly) creating a "better" set of online courses (more feedback loops (e.g. more quizzes)) creating a "better" set of online courses...

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Developers from SubSaharan Africa emigrating to Europe v the US?

Help Patrick. I'm a developer from Sub Saharan Africa looking to emigrate to Germany. I reckon Germany is cheaper to live in for me. I fear though that the opportunities to make it big in Europe ar...

I have a 5k monthly SaaS like install with 1 pillar client. What’s next for me?

I currently have a yearly (initially 2 years) contract paid monthly with a country office of $ACME where I actively maintain and add more features for a system I wrote. The contract started at 201...

Do you think the Consumer Price Index is an effective measure of inflation?

If not, how would you change it? Is there a particular methodology or school of thought you would follow here?

How would you discover problems to solve?

Assume you wanted to start a SaaS business, but do not work in a business where you can seek problems "adjacent to" your day job. Wow would you go about finding folks with have expensive pain to ...

If you were to start a SaaS business today, how would you go about doing market research?

You once suggested going door to door to local businesses and paying people to get an hour of their time to ask about their day and their pain points. Would you still prefer that heroes today? Wh...

What does a modern PM interview look like?

What questions do you ask? Is it async? How long is the interview? (Days, weeks, months) What are the main skills companies should look for when hiring Junior PMs? What about Senior? How does a PM ...

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You've said in the past that teachers are a "bad" market due to their unwillingness to pay for software. Do you suggest working for a "good" market even if you find said market uninteresting?

An example: you find an opportunity in the used car dealership space, you're reasonably certain someone would pay for said software, but you find car dealers obnoxious. Could you get excited about ...

Which billing and invoice software to integrate with Salesforce?

Hi All, we're a 10 person startup, recently closed our seed round, built out our salesforce solution, and now looking to automate our billing , contract signing and invoicing. We sell SaaS softwar...

What's the best way to save on Stripe?

Looks like there are several offers for new Stripe users, especially for early stage startups. Which one is the best value?

Does Zendesk have a discount for startups?

Looks like their core email support tool only has a free trial, but would be nice to get a bit more time to try it out while we're getting started.

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