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Tribe is a platform to build a community, based on a collection of social media best practices, popular for its ability to deeply integrate into products and websites. It also includes a wide range of direct integrations with third-party tools and modular apps to extend the functionality.
Common use cases are social communities, private communities, support communities, Communities of Practice, membership communities, and MROCs (Market Research Online Communities).
Tribe is best for SaaS companies, retailers, gaming companies, and marketplaces. Customers love its ability to integrate into products and websites with embeddable widgets. Also, its design closely follows popular social networks.
A common frustration is Tribe’s lack of a mobile app, though its website is fully responsive.
Features and Functionality
- Activity feed
Different post types (from short updates, and questions to polls and long-form articles)
Gamification (badgers, leaderboards, reputation score)
Moderation (Automated + Manual)
Analytics and reporting
Virtual currencies (can be redeemed)
Groups (Public, Private, and Secret)
SSO (Single Sign-On)
Social Log in
Sign up wall
Direct third-party integrations (Intercom, Google Analytics, SendGrid, Telegram, Messenger, and more
Pros and Cons
A sample community in Tribe.
Embed Tribe discussions with widgets on your site.
Tribe works on mobile with a fully responsive design.
We have 15k newsletter subscribers, and have around ~2k of them in a Slack group. We're starting to encounter issues in terms of community management - specifically, it's hard to pin content like c...