Opinions are my own.
Can't sort messages by recency
You can use Google sheets combined with prediction API here https://developers.google.com/apps-script/advanced/prediction and use sheets to read data and predict support case outcomes like CSAT /…
The problem with Google meet is that it's not actually free. It's great but say you need cloud recording for some employees... Well then you need an Enterprise license for your entire company which…
useful hotkey to search for anything
This is one of the best ways to encourage a culture of appreciation. It's fun and easy to understand.