I am not familiar with Yac, but a Slack like tool that allows for chat and calls would work.

Your list looks great! I would add voice collaboration to be able to start a meeting within the doc (vs presenting it to a screenshare tool).

This is so helpful!

We trialed Gong for 3 months (this is a standard offering) and it worked great.

Thanks for the insight! Yes, not finding many, and those in customer support require a fee to enter -- not a fan of pay to play!

I'll use Sprinklr as the example - we use our own software for care and marketing. Are there awards where we can be recognized for the achievements associated with customer care?

Thanks! I was looking for existing software that can receive recognition for stellar figures.

How to cancel the software

On travel, we haven't cracked the social alignment yet - how can we better find out our friends or their friends are where we are going?

I would like a tool to better organize/group my social media followers and their content across Twitter, Facebook, Instagram, LinkedIn. Am I following the same person on all 4 platforms and are they…

On desktop, I have a mix of light and dark mode views. On mobile, I prefer dark mode - I definitely noticed less strain on my eyes too.

I learned about Toby for Chrome (https://chrome.google.com/webstore/detail/toby-for-chrome/hddnkoipeenegfoeaoibdmnaalmgkpip?hl=en). Has anyone tried it?