+1 I came here to say the same thing about Descript!

I personally pay for Calendly (https://calendly.com/) and it's been my favorite personal software to take from job-to-job. Can't imagine working without it.

I haven't tried Chorus.ai yet, so can't speak in detail to whether one is better than another.

At a glance, they look super similar. Would definitely run concurrent trials to compare if I didn't…

Thank you so much for sharing this! Will definitely check this out!

Anybody know of an awesome product that lets Customer Marketers manage the process of getting quotes from customers approved for testimonial use on marketing websites?

I'm thinking something that…

This is going to be a boring but true answer: my calendar.

If I have a task that's important enough to get done by a specific date, I:
- Put a block of time on my calendar to complete that work
-…

The original concept (a web page with buttons that made loud BWAMP noises) started out as a company inside joke / internal side project years ago. But when our company moved from "remote-friendly" to…

Here at FullStory, one of the big things we were missing from remote all-hands meeting was crowd feedback. The awkward silence during presentations felt like a problem we could solve, so we built…

If you use Intercom, worth checking out Userfeed (https://www.userfeed.io/). I've never used it personally, but it looks like a combination of an old school Idea Exchange + more modern tools that make…

One thing my team is trying is adding a little "meme" acronym ahead of our messages. For example, if a message starts with PRAYL (Please review at your leisure) it's clear to everybody it can wait…

What are you working on that you’re most excited about?
At FullStory I'm supporting multiple product launches based directly on requests from our customers—one feature we'll ship as an MVP with plans…

Beautiful UI. Intuitive, easy-to-use and doesn't require a ton of training to get up-and-running. My big boss and the Project Manager who leads our team both love using this application to have more…

Sometimes tasks arrive in my inbox without a ton of context. When you've got 3 different projects that all need a "copy review" seeing the tasks "Review the copy" without knowing which project it…

Thanks for the info!

Our Product Marketing Practice has moved away from Guru and we're looking for a new app / system / workflow for sharing messaging related to describing the feature, value props, product literals, etc…

Oooh, great question. I'm not aware of automatic advice, but it does look like the system has Scorecards and Coaching features available, so there might be a way to pre-define areas of improvement and…

Gong totally rocked my world in 2019. I imagine it's probably designed for Sales managers, but I've found it super helpful from a Product Marketing / Customer Experience standpoint.

With Gong, I…

+1 to OKRs and Google Sheets! In this post, I link out to a free template that's a close copy to a system I still use today. Works surprisingly well at scale, even at a company with 200+ employees.

…