For web sites, I prefer the open source Matomo. Self-hosted, so first-party cookies. Reports have what I need. And I'm not handing my (or my users) data to anyone.

PM uses StoriesOnBoard, engineering uses Jira, but customer feedback is currently captured in a Google doc per visit. How do you organize & prioritize customer feedback?

It seems like most of my apps these days are licensed or subscriptions. But the two free ones I use every day are Apple Photos and Apple Mail. Photos just has the right amount of features…

I often see phone numbers dial into zoom meetings. I'd love to have a way to say 4155551212 is Barney or something similar. Maybe this is available if users fill out their profiles/address book, but…

Good tips. Also, it doesn't even need to be fancy to be useful. Zoom's image algorithm filters out a lot of stuff that's not you .. so when your kid opens the door behind you and wanders in, s/he…

Returning from a vacation, you really have to crawl all the channels and wade through endless discussion when you really only care about the final outcome. As opposed to, say, relying on a wiki page…

Slack's channels are a much more efficient mechanism than email.