⚡️Product @ Pointclickcare. 🛠Building tools that enable more high value work. 🌟Style = Substance.
In a B2B SaaS product setting, I get user feedback from:
1. In-app feedback system like Delighted
2. Customer support sends me Qs from customers that they don’t have an answer for
3. Internal experts…
This provides a great guide for asking good questions depending on your situation/goal.
Agree with @maguay’s point, it helps to repeat…
Thank you! Exactly what I’m looking for :D
There’s so much content fighting for our attention these days. I use Twitter, blogs (like Stratechery and Daring Fireball), and quality newsletters (Like Benedict Evans, Scott Galloway, Inside…
I use Confluence at work, Notion for personal.
I’ve used Notion the odd times for quick/presentable internal documentation, which easily converted many coworkers to Notion. However, Atlassian’s…
Same - use Sketch for making user flows.
I’m not a pro Sketch user but this template makes it super easy (and polished) https://uxflow.co/