I definitely agree! In previous companies I've started I didn't always have that direct connection to what my users wanted, and it helps a lot.

By the way, loved your article about SaaS design trends…

I have - that was my initial motivation for creating the product. Many of my users over the years have switched over from a competing product they were frustrated with. Talking to them about their…

I started a product in an industry I was involved in for many years (martial arts - we provide gym management software). My first users were people I've trained with over the years. They helped me get…

This is what we're using:

• Linode - Cloud servers rather than application platform. Personally, I would not use Heroku for anything more than a PoC. I've never seen a heroku app with decent…