Hey Maciej, nice to see ya here!

TBH, I still prefer Userflow because their approach is fundamentally different. But for those who prefer the way Appcues works, Userpilot is a strong alternative.

Don't look beyond Userflow or Userpilot.

Miro to create the journey maps, 1 doc to maintain a list of all segments with conditions and explanations for each, another doc with the actual email content with info about each campaign.

Exactly!

Have you tried youcanbook.me or scheduleonce or booklikeaboss?

While most people equate democratization with access, I’d argue that data democratization takes a lot more than making data accessible.

Moreover, it’s an ongoing process that, in most cases, requires…

It is indeed! And exciting!

Yeah Hightouch is being built by ex-Segment engineers who helped build Personas by Segment!

So glad to see Integromat mentioned multiple times here!

More sophisticated tooling in the data integration space. Commoditization of the data warehouse will also lead to newer vendors in the space as well as give rise to others that build solutions on top…

Thanks Matt!

Everywhere I look, I see companies talking about Customer Data — why capture customer data, how to store and analyze customer data, and how to build better products using customer data.

But what the…

Hey @maguay, one can actually do this with Mixpanel if they implement their JS tracker. It certainly doesn't give you any demographic data like GA but it does help understand the user journey better.

You're welcome @maguay and Stream looks pretty amazing too.

Sure there are dependencies which can be gotten rid off once you have the scale and the resources to build in-house. Until then, these…

I love APIs so listing some that are great examples of building blocks:

Abstract - Collection of APIs to build common features such as email verification, phone validation, Geolocation, etc.

Couri…

You're most welcome! And yeah, the CIO team is great!

Hey Brian, good to see you here! Here's my detailed response:

I am a huge proponent of CDPs -- so much so that I wrote a guide explaining what their core value is.

Regarding customer engagement, I…

This is awesome, thanks for the multiple mentions! :D

I still think Wordpress rules and their ecosystem really makes it easy to build decent sites without a lot of effort.

I love this question because in 2019, I demoed every product on the market that offers this functionality -- Userlane, Userpilot, Userguiding, Pendo, WalkMe, Intercom, GainsightPX, Inline Manual, and…

Oh yeah. I use an HD camera by Logitech and a Samson Meteor Mic instead of using the built-in ones on the Mac. It makes a huge difference -- so much so that people have actually commended me on the…

While CDP—including tools like Segment and its alternatives—is a growing category in SaaS right now, it's still not easy to explain the core value proposition of a Customer Data Platform.

For…