I'm likely biased after being on the Zapier team, but most of my favorite Slack things are Zaps. One I like that we use right now is for moderation; when new posts come in from our onboarding flow they show up in Slack, where we can add a 🚫 react emoji to moderate and reject posts and send the pending community member a message asking them to try again.
The Zoom or Whereby Slack integration is super handy to start new calls.
Donut is a cool Slack add-on to schedule random pair calls, a great way to meet people in larger companies/groups.
I recently learned that you can type
/search followed by what you want to search in any Slack message box, which is super useful.
Most of the ones I've built are little things in Zapier that speed things up:
Yay welcome to Capiche! We'd love to have you introduce yourself to the community in this discussion and share a bit about what you do and your interests:
So, this isn't a unique idea by any means, but possibly some of the parts might be helpful. My core thesis with creating content for new products is that people don't know about your product and aren't going to search for it, but will search for something related to the problem your product solves. Figure out those queries, whether by intuition, talking to people who actually use your product, or checking search tools (Ahrefs, Google Keyword Planner) for questions about something your best potential users have and will be searching. Then make content that actually solves their problem first, followed by introducing your product as an easier way.
So say you figure out spreadsheet users with X problem in Excel are more likely to want to use the solution you've built. You make content about solving that problem in Excel, show the full steps, and actually deliver what you say in the title. But also show how you could do it more easily in your product. Quality is what counts here, making sure people click from search and come away thinking they got what they needed, not that they got tricked into reading something unrelated. Rinse, repeat, cross link and organize the content, and after a few months you'll have a solid library where at least some of the content should be ranking and bringing in traffic. These will likely all be small, but a ton of pages brining in 100 people who really want a problem solved each month per page is valuable.
A similar common trick for anything with integrations is to build out pages about each integration for people searching for a product that works with yours, plus whatever extra value your product has. Every permutation is a chance to rank—you'll likely do best here with smaller, newer products that have fewer existing results.
Then, as @nimrodpriell said on channel, pure Google ranking is hard to compete on, but there are other ways in:
Another little thing that's worked is covering new products and mentioning them—they're happier for the coverage and more likely to share your coverage than a large company. Also, quoting people in content then mentioning them and reaching out to say thanks can build relationships and get shares.
And ... just publish a ton of stuff. Totally crazy what works and what doesn't. I wrote this article once about getting wifi to work in airports and other public places, and it got so much more traffic than most of my more researched and well written stuff, it was annoying. But hey, traffic. Throw a ton of stuff out there, see what sticks.
The Alfred features I use the most today are built in tools: the Snippets text expanding tool, and the clipboard history. I switched to Alfred's snippets around when TextExpander switched to subscriptions, and it's been perfect. I use that all the time to keep from typing stuff. And the clipboard manager keeps me from re-copying stuff, and a number of times has saved me when I cut something, then forgot and copied something else before pasting.
Another thing I use all the time is site-specific search. I set custom Google search for Capiche, my blog, and other sites I check often, and then type the site's initials followed by the query in Alfred to search it.
Oh and I have Alfred set to open my "scratchpad" text document in iA Writer whenever I press
S which I use all the time to open a blank document and type down ideas.
Those are the ones I use most often. I also have some workflows for specific processes, such as spinning up a new blog post on my site, but the stuff I use the most is the built-in features.
Ohh didn't realize there was a direct link—thanks for sharing!
Another trick that often works to search one specific users' Tweets: Use Google, and search for the term you want followed by
site:twitter.com/username, replacing their username in the query.
That's such a detailed read—thanks for sharing! Wild how much tech has changed over the years. Sometimes hard to see the progress until you step back and look at a bit longer timeframe.
We're using a kanban board in Notion to organize product feedback at Capiche right now—which perhaps is a bit basic, but works well. Essentially, whenever anyone emails
firstname.lastname@example.org with a feature request or reaches out here or on Twitter, we'll check Notion to see if that feature's been requested yet. If not, we'll add a new card, summarize the feature idea in the title, and add the requestor's email and comment in the description. If someone else requests that feature, we'll add 1 to a points field in the card to essentially vote that feature request up, and also log that new person's email and comment in the card.
Over time, the stuff people want most bubbles to the top if you sort the list by the points field, and we can then use the other kanban columns to plan out the features as we add them.
Another thing we've used is a Google Form for people to vote on a specific feature they want, which shares their votes automatically into Slack via a Zapier integration. We included the Google Form poll in emails via links that vote when you click on them for an easy way to get more focused feedback.
Neat, thanks for sharing!
What are the most important things you've learned about typography so far? And do you have any typefaces you've discovered or have a newfound love for from the learning process?
Saw lots of posts from the iA Writer team in that link you shared; their iA Writer writing app is one of my favorites.
One of the best books I've read on typography is Matthew Butterick's Practical Typography, an online eBook that is a great intro to typography topics. Plus it's beautifully designed which never hurts.
For me, free Slack accounts make the most sense for tiny startup/side projects that have a very low chat volume, where it always feels like if we hit the history limit and find our original messages needed, we'll surely also be at some level where paying for Slack would make sense.
Or, free Slack also makes sense for friend groups where you're just chit-chatting and no one really expects to need to go back and read older messages again.
But once Slack is being used for serious stuff and being able to go back and see older stuff actually saves you time and helps your team be more productive, it only makes sense to pay.
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