Zapier is offering free starter accounts to anyone on the front lines of Covid-19 relief. Many folks on our team are also at the ready to help setup Zaps and otherwise consult for organizations that could benefit from our skills.
It's definitely easier. There's a lot more information about it too. But I'm not sure if it's significantly easier yet.
I used to never listen to podcasts but I've started to try some over the last six to twelve months. Digging Reply All and Conan Needs a Friend
We kept this pretty simple:
Tough question. There are lots of skills that are important for being a good leader.
Perhaps the most important one is good storytelling. Leaders have to be able to inspire people to a bigger purpose. Tons of companies can offer a paycheck. What can you offer beyond that?
I don't think the answer changes for remote teams either, but I do think if you're a bad leader it's going to be even harder in a remote environment. There's just less room for error with distributed teams.
Sharing is probably the most interesting new angle we are spending time on. We feel like there is a segment on the world that loves to make things and help others do the same. So we're spending a decent amount of time trying to build community around sharing. Still early days, but I'm bullish.
The tooling is a lot better. Slack and Zoom didn't exist when we started. That's gone a long way.
Probably one of the hardest things we do. And honestly we don't always nail this. We rely a lot on customers to report things. We rely a lot on partners to keep their stuff up to date. We rely a lot on monitoring to see when things change. There isn't one single thing to make it work. It's a bunch of things that help make this possible.
We're constantly trying to figure out how to make Zapier more approachable to new people. The market for this type of tool is big, if it's easy to understand.
One thing we're bullish on is sharing. We launched Zap sharing just the other day. This lets folks share the Zaps they've built with others. I suspect this will allow others to teach people how to use Zapier in market segments where we (Zapier) isn't an expert.
Good Zap sharing, good online communities, supporting others and helping them be successful goes a long way to teaching others about automation.
I think the competitive advantage is decreasing. There are a lot more people doing it today than in 2012. That said, we've been doing it a lot longer and so while others are starting and learning the basics, we've been perfecting it. So I think our advantage will still exist for quite some time (or at least as long as we keep perfecting it).