The CRM integration is secondary - mostly they just want to ditch the phones - but this is helpful. Thanks!

Thanks! Can you elaborate on the CRM integrations? One of their claims is a Salesforce integration, which would be relevant for my current client, so this is very on point.

Does anyone have experience with pricing/structure for Zoom Phone? It seems like Zoom Phone is essentially a standalone product as long as you have at least one paid Zoom host subscription. I'm…

Yeah, when you really dig into how you can use integrations it's amazing what you can do.

The backlinking - the ability to generate linkages among topics that crop up unexpectedly, later on, was a gamechanger for me.

What are you working on that you’re most excited about?
My main focus now is to nail down the positioning for my new indie consulting business. B2B SaaS tools will be a key component, but I'm not…

The user-based pricing can really hinder you from taking full advantage of the platform. Going from one plan to another to get more features can be a $200/mo decision when you have 20 light users.

This might not be the most exciting feature, but the ability to quickly structure and build out a relational database is a killer feature for me. I use it to organize my thinking in addition to…